See .2, Minimum System Requirements

Problem	Question	Answer
The drive is not recog-	Are both ends of the USB cable	Check both ends of the USB cable to make sure they are fully
nized by the computer.	securely attached?	seated in their respective ports. Try disconnecting the cable, waiting
		10 seconds, and then reconnecting it. If the drive is still not recog-
		nized, restart your computer and try again.
	Is there a conflict with other device	Contact LaCie Technical Support for help.
	drivers or extensions?
The drive is working	Are there other USB devices con-	Disconnect any other USB devices and see if the drive’s perfor-
slowly.	nected to the same port or hub?	mance improves.
The drive is not run-	Is the drive connected to a USB 1.1	If your drive is connected to a USB 1.1 port or hub, this is normal.
ning noticeably faster	port on your computer, or to a USB	A Hi-Speed USB 2.0 device can only operate at Hi-Speed USB
when connected via	1.1 hub?	2.0 performance levels when it is connected directly to a Hi-Speed
Hi-Speed USB 2.0.		USB 2.0 port or hub. Otherwise, the Hi-Speed USB 2.0 device will
		operate at the slower USB 1.1 transfer rates.
	Is the drive connected to a Hi-	Check to see that the Hi-Speed USB 2.0 drivers for both your host
	Speed USB 2.0 port on your	bus adapter and device have been installed correctly. If in doubt,
	computer?	uninstall the drivers and re-install them.
	Does your computer or operating	See section 1.2, Minimum System Requirements.
	system support Hi-Speed USB 2.0?

See section 1.2, Minimum System Requirements.