LaCie USB 2.0 Troubleshooting for Mac Users, Check .2, Minimum System Requirements for more

Page 21

LaCie Golden Disk

Troubleshooting

User Manual

Page 20

 

 

5.2. Troubleshooting for Mac Users

Problem

Question

Answer

The drive is not recog-

Does an icon for the drive appear

There should be an icon for the LaCie drive on the desktop. If the

nized by the computer.

on the desktop?

drive does not appear, follow the rest of the Troubleshooting tips to

 

 

isolate the problem.

 

Does your computer’s configuration

Check section 1.2, Minimum System Requirements for more

 

meet the minimum system require-

information.

 

ments for use with this drive?

 

 

Did you follow the correct installa-

Review the installation steps in section 2.2, Connecting the USB

 

tion steps for the specific interface

2.0 Cable.

 

and operating system.

 

 

Are both ends of the USB cable

Check both ends of the USB cable to make sure they are fully

 

securely attached?

seated in their respective ports. Try disconnecting the cable, waiting

 

 

10 seconds, and then reconnecting it. If the drive is still not recog-

 

 

nized, restart your computer and try again.

 

Has the USB driver been installed

Open Apple System Profilerand click on the Devices and Vol-

 

correctly and enabled?

umes tab. If your device is not listed, recheck the cables and try the

 

 

other troubleshooting tips listed here.

 

Is there a conflict with other device

Contact LaCie Technical Support for help.

 

drivers or extensions?

 

 

Has the drive been formatted?

Make sure that the drive has been formatted properly. Please see

 

 

section 3, Formatting and Partitioning for more details.

 

Does your computer’s operating

Check your computer’s documentation and see section

 

system support the file system?

3, Formatting and Partitioning for more information.

Error messages under

Did you get an “Error –50” message

When copying files or folders from Mac OS 10.x to a FAT 32

Mac OS 10.x.

while copying to a FAT 32 volume?

volume, file names with certain characters cannot be copied. These

 

 

characters include, but are not limited to:

 

 

? < > / \ :

 

 

Check your files and folders to ensure that these types of characters

 

 

are not being used.

 

Did you get an error message telling

Ignore this message. The drive will remount to the desktop. LaCie

 

you that the drive has been discon-

drives conserve power by spinning down when you set your com-

 

nected when coming out of sleep

puter to sleep mode, and when the computer is “revived” from sleep,

 

mode?

it does not give the drive enough time to spin up from its sleep

 

 

mode.

The drive is working

Are there other USB devices con-

Disconnect any other USB devices and see if the drive’s perfor-

slowly.

nected to the same port or hub?

mance improves.

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Contents Golden disk Table of Contents LaCie Golden Disk Forward General Use Precautions Health and Safety PrecautionsLaCie Golden Disk Forward Introduction to the LaCie Hard Disk FeaturesBox Content Minimum System Requirements Windows UsersMac Users Getting Connected Connecting the Power Supply Connecting the USB 2.0 Cable Disconnecting Your LaCie Hard Disk What is Partitioning? What is Formatting?Optional Formatting and Partitioning File System FormatsOn next Formatting for Windows UsersLaCie Golden Disk Formatting and Partitioning Formatting for Mac Users Interface and Data Transfer Information USB 2.0 ConnectionUSB 2.0 Cables Data Transfers Troubleshooting Troubleshooting for Windows UsersManual Updates See .2, Minimum System Requirements Check .2, Minimum System Requirements for more Troubleshooting for Mac UsersLaCie Golden Disk Troubleshooting Contacting Customer Support Before Contacting Customer SupportInformation to Include in Email Correspondence LaCie Technical Support Contacts Warranty Information
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USB 2.0 specifications

LaCie USB 2.0 drives have cemented their position as an essential tool for both casual users and professionals alike. Renowned for their reliability and performance, these external storage solutions made significant strides in the data storage landscape since their inception.

One of the primary features of LaCie USB 2.0 drives is their plug-and-play functionality. Users can effortlessly connect the drive to any computer with a USB 2.0 port, and the device is recognized immediately. This simplicity has made it a favorite among those who appreciate ease of use without the need for complex setups. The drives are compatible with multiple operating systems, including Windows, macOS, and Linux, ensuring broad usability across different platforms.

Another standout characteristic is their storage capacity. LaCie USB 2.0 drives come in various sizes, ranging from a few gigabytes to several terabytes. This flexibility allows users to choose a device that meets their specific needs, whether it’s for simple file transfers, backing up essential documents or storing large multimedia files such as videos and high-resolution images.

Durability is yet another critical feature of LaCie USB 2.0 drives. Many models are designed with rugged exteriors that can withstand everyday wear and tear, as well as environmental challenges. This makes them an excellent choice for users who need reliable storage while on the go, such as photographers, videographers, and professionals who work in the field.

Data transfer speed is another essential characteristic. Although USB 2.0 offers speeds significantly lower than its successor, USB 3.0 and USB 3.1, it still provides satisfactory performance for most standard file operations. Users can expect transfer rates up to 480 Mbps, which, while not cutting-edge by today’s standards, suffices for the majority of everyday tasks and smaller file transfers.

Security is a vital aspect of data storage, and some LaCie USB 2.0 models come equipped with built-in encryption software. This feature allows users to protect their sensitive data easily, making it an invaluable tool for individuals concerned about privacy and data integrity.

In conclusion, LaCie USB 2.0 drives epitomize a balanced approach to excellence in the world of external storage. With their user-friendly design, diverse storage capacities, robust durability, adequate transfer speeds, and added security features, they remain a significant choice for anyone in need of reliable, portable storage solutions.