LaCie Rugged Hard Disk user manual Ating system support Hi-Speed USB 2.0? Drive turns on

Page 25

LaCie Rugged Hard Disk • Design by Neil Poulton

Troubleshooting

User Manual

 

page 25

 

 

 

 

 

Problem

Question

Solution

 

The drive is not running

Is the drive connected to a

If your drive is connected to a USB port or hub, this is normal. A

 

noticeably faster when

USB port on your computer, or

Hi-Speed USB 2.0 device can only operate at Hi-Speed USB 2.0

 

connected via Hi-Speed

to a USB hub?

performance levels when it is connected directly to a Hi-Speed USB

 

USB 2.0.

 

2.0 port or hub. Otherwise, the Hi-Speed USB 2.0 device will operate

 

 

 

at the slower USB transfer rates.

 

 

Is the drive connected to a Hi-

Check to see that the Hi-Speed USB 2.0 drivers for both your host bus

 

 

Speed USB 2.0 port on your

adapter and device have been installed correctly. If in doubt, un-install

 

 

computer?

the drivers and re-install them.

 

 

Does your computer or oper-

See section 1.2. Minimum System Requirements.

 

 

ating system support Hi-Speed

 

 

 

USB 2.0?

 

 

The drive turns on and

This is normal. Your drive has an autoswitching power feature, which means that if your drive is con-

 

off when you turn your

nected to your computer, turning the computer on will automatically turn the drive on. Likewise, turning

 

computer on and off (USB

the computer off will automatically turn the drive off.

 

and FireWire connec-

 

 

 

tions).

 

 

 

 

 

 

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Contents Table of Contents Foreword General Use Precautions Health and Safety PrecautionsQuick Links IntroductionLaCie hard disk Capabilities Box Content Windows Users Minimum System RequirementsMac Users Rear View Triple Interface Views of the Rugged Hard DiskRear View USB only Exploded ViewUSB Cables and Connectors Cables and ConnectorsFireWire Benefits Getting Connected USB 2.0, FireWire 400 or FireWire Connecting the Interface CableLaunching LaCie Setup Assistant Connecting Multiple Devices Switching Interfaces Disconnecting Your LaCie Hard DiskWhat is Partitioning? What is Formatting?Optional Formatting and Partitioning File System FormatsFinding the File System Format Formatting from FAT32 to Ntfs Formatting for Windows Users1-C 2-A Formatting from HFS+ Apple File System to Ntfs2-C Select the Partition tab Formatting for Mac UsersMac Troubleshooting TroubleshootingManual Updates Problem Question SolutionSee .2. Minimum System Requirements Cable and 2.2. Launching LaCie Setup Assistant Windows TroubleshootingAting system support Hi-Speed USB 2.0? Drive turns on Contacting Customer Support Information Where to Find InformationBefore You Contact Technical Support LaCie Customer Support Contacts Warranty Information
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