| LaCie Data Bank | 7. Troubleshooting | ||||
| User’s Manual |
| page 31 | |||
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| The Problem | Questions to Ask | Possible Solutions |
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The drive is not | Have the USB or FireWire |
recognized by the | drivers been installed correctly |
computer. | and enabled? |
Mac Users: Open Apple System Profiler and click on the Devices and Volumes tab. If your device is not listed, recheck the cables and try the other troubleshooting tips listed here.
Is there a conflict with other device drivers or extensions?
Contact LaCie Technical Support for help.
Has the drive been formatted? | Make sure that the drive has been formatted properly. Please |
| see sections 4.1. Formatting And Partitioning Your LaCie |
| Drive and 5.1. File System Formats for more information. |
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Does your computer’s operating | Check your computer’s documentation and see sections 4.1. |
system support the file system? | Formatting And Partitioning Your LaCie Drive and 5.1. File |
| System Formats for more information. |
Error messages under Mac OS 10.x.
Did you get an “Error
When copying files or folders from Mac OS 10.x to a FAT 32 volume, certain characters cannot be copied. These characters include, but are not limited to:
? < > / \ :
Check your files and folders to ensure that these types of characters are not being used.
Did you get an error message telling you that the drive has been disconnected when coming out of sleep mode?
Simply ignore this message. The drive will remount to the desktop. LaCie drives conserve power by spinning down when you set your computer to sleep mode, and when the computer is “woken” from sleep, it does not give the drive enough time to