LaCie Databank user manual Please see 5.3. Optimizing Data Transfers

LaCie Data Bank Hi-Speed USB 2.0			7. Troubleshooting
User’s Manual			page 32
	The Problem	Questions to Ask	Possible Solutions

The drive is working slowly.

The drive is not running noticeably faster when connected via Hi-Speed USB 2.0.

Are there other USB devices	Disconnect any other USB devices and see if the drive’s
connected to the same port or	performance increases.
hub?
Are you operating in Mac OS	Apple does not support the Hi-Speed USB 2.0 standard
9.x?	under Mac OS 9.x. You will be limited to the slower transfer
	rates of the original USB standard. For more information,
	please see 5.3. Optimizing Data Transfers.

Are you operating in Mac OS 10.x?

Apple has only recently begun incorporating native Hi- Speed USB 2.0 ports in their computers. To achieve Hi- Speed USB 2.0 transfer rates, you will need to add a Hi- Speed USB 2.0 PCI or PC card to your computer. For more information, please see 5.3. Optimizing Data Transfers.

Is the drive connected to a USB port on your computer, or to a USB hub?

If your drive is connected to a USB port or hub, this is normal. A Hi-Speed USB 2.0 device can only operate at Hi- Speed USB 2.0 performance levels when it is connected directly to a Hi-Speed USB 2.0 port or hub. Otherwise, the Hi-Speed USB 2.0 device will operate at the slower USB transfer rates. For more information, please see sections 5.3. Optimizing Data Transfers and 6. USB Questions And Answers.

Is the drive connected to a Hi- Speed USB 2.0 port on your computer?

Check to see that the Hi-Speed USB 2.0 drivers for both your host bus adapter and device have been installed correctly. If in doubt, un-install the drivers and re-install them.

Does your computer or operating system support Hi- Speed USB 2.0?

See sections 2.1. Minimum System Requirements – 2.1.1. Windows Users and 5.3. Optimizing Data Transfers for more information.