LaCie Troubleshooting, LaCie Brick Hi-Speed USB, Desktop Hard Drive User’s Manual, page

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Manual background

LaCie Brick Hi-Speed USB 2.0

Troubleshooting

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Desktop Hard Drive User’s Manual

 

The Issue

Questions to Ask

The drive is not

Is the file system supported by your

recognized.

Operating System?

 

Does your computer’s configuration

 

meet the minimum system

 

requirements for use with this drive?

 

Was the drive originally formatted

 

as a removable disk?

Possible Solutions

Check the documentation for your Operating System.

Check section 1.1. Minimum System Requirements.

If the drive is configured as a removable drive under Windows 98SE or Windows Me, the removable setting will need to be re-checked each time that the drive is taken to a new system. To do this, go to the Device Manager and click on the Drives Settings tab.

Error messages under Did you get an Error –50 message

Mac OS 10.x. while copying to a FAT 32 volume?

When copying files or folders from Mac OS 10.x to a FAT 32 volume, certain characters cannot be copied. These characters include, but are not limited to:

? < > / \ :

Check your files and folders to ensure that these types of characters are not being used.

 

Did you get an error message

 

telling you that the drive has been

 

disconnected when coming out of

 

sleep mode?

The drive is working

Are other USB devices connected to

slowly.

the same port?

Simply ignore this message. The drive will remount to the desktop. LaCie drives conserve power by spinning down when you set your computer to sleep mode, and when the computer is “woken” from sleep, it does not give the drive enough time to spin-up from its sleep mode.

Disconnect any other USB devices and see if performance improves.

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Contents Manuel Utilisateur User’s ManualGuída Utente HandbuchTable of Contents Table of ContentsLaCie Brick Hi-Speed USB Desktop Hard Drive User’s Manual LaCie Brick Hi-Speed USB ForewordDesktop Hard Drive User’s Manual Consult the dealer or an experienced radio/TV technician for help Precautions Health And Safety PrecautionsUnpacking Your LaCie Drive 1. Unpacking Your LaCie Brick Hi-Speed USB 2.0 Hard Drive1.1. Minimum System Requirements 1.2 Stacking your LaCie Brick Getting Connected 2. Getting ConnectedWindows 98 SE and Windows Me Users Mac OS 9.x Users C Installation will finish automatically A Double-click the USB 2.0 Drivers Install folderB Double-click the Silverlining98Install.EXE icon C Silverlining 98 will then initialize the install screenLaCie Brick Hi-Speed USB Mac OS 9.x Users Only! Silverlining Pro Installation3 Click on the Silverlining Installer icon Fig.2.1 4 The Silverlining Utilities screen appears. Click on ContinueStep Connect the power supply and switch on the driveMac OS Connect the USB 2.0 cable to your LaCie Drive and to your computerUsing Your LaCie Drive 3. Using Your LaCie DriveFile System Formats Important NoteCheck the quick format box 6 Click Finish to exit the Wizard 3.1.2. Mac Users Formatting And Partitioning Using Mac OS8 In the Volume Information section, create a name for each partition, choose the volume format Mac OS Extended, Mac OS Standard or UNIX File System and the volume size 4. Helpful Information 4.1. Advice For Optimizing USB 2.0 ConnectionsHelpful Information Mac Users Windows UsersMac OS 9.x Mac OS 3 Disconnect your computer’s USB 2.0 cable. Wait 30 seconds. Reconnect 4.2 File System Formats Mac OS 9.x Users Troubleshooting 5. TroubleshootingManual Updates The Issuefixes for their operating systems. Go to access the latest updates from Applefor more information The Issue TroubleshootingPossible Solutions LaCie Brick Hi-Speed USBThe Issue Contacting Customer Support 6. Contacting Customer SupportLaCie Technical Support Warranty 7. Warranty