Jasco HO98751 manual VIII. Troubleshooting, Hub Not Seen

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VIII. Troubleshooting

Hub Not Seen

Make sure you have installed all Windowsupdates and patches pertaining to USB. These are available on Microsoft’s® website. Make sure all cables are properly connected.

Hub Not Working After Reboot

Unplug the uplink cable (and the AC adapter cable if it is connected) from the hub. The uplink cable is plugged into the “Upstream Port” shown in section VI. Wait 2 seconds. Plug the cable(s) back in.

Hub Not Seen on a laptop

USB 2.0 Hubs may not work on all laptops. Try the hub on a desktop computer to confirm functionality of the hub. If this works, contact your computer dealer.

If you continue to experience problems contact customer support at:

www.jascoproducts.com

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Contents Instruction Manual Table of Contents Introduction II. Overview FeaturesIII. Safety Instructions IV. Power Mode Setting Page Hardware Installation VI. TetraHub Accessories VII. Software Installation Windows Hub Not Seen VIII. TroubleshootingIX. Technical Specifications FCC Warning FCC Compliance StatementXI. Limited Lifetime Warranty