GE MDS 05-4558A01 manual Troubleshooting with the Menu System

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Table 2. Troubleshooting with the Menu System

Symptom

Problem/Recommended System Checks

 

 

 

 

Cannot Access the

Only occurs in three possible scenarios:

 

Remote or AP

—COM1 is damaged or the Unit is faulty.

 

through COM1

 

—COM1 is being used for Streaming GPS

 

 

 

 

information to Console terminal.

 

 

—COM1 is being used for serial data.

 

 

a. Connect to unit via Telnet or Web browser

 

 

b. Disable the serial mode for COM1

 

 

(Serial Gateway Configuration>Com1 Serial

 

 

Data Port>Status>Disabled)

 

 

or, if you know the unit’s data configuration...

 

 

c. Connect to COM 1 via a terminal set to VT100

 

 

and the port's data baud rate to xxxx bps (4800

 

 

for GPS) 8N1.

 

 

d. Port in Data mode. Enter escape sequence “+++”.

 

 

 

 

Cannot pass IP

a. Verify your IP settings.

 

data to WAN.

b. Use the PING command to test communication

 

 

 

 

with units in the local radio system.

 

 

c. If successful with local PING, attempt to PING an

 

 

IP unit attached to another radio.

 

 

d. If successful with the LAN PINGs, try connecting

 

 

to a known unit in the WAN.

 

 

 

 

Excessive Wireless

Possible Radio Frequency Interference (RFI)—

 

Retries.

a. If omnidirectional antennas are used, consider

 

 

 

 

changing to directional antennas. This will often

 

 

limit interference to and from other stations.

 

 

b. Try skipping channels where persistent

 

 

interference is known or suspected.

 

 

c. The installation of a filter in the antenna feedline

 

 

may be necessary. Consult the factory for further

 

 

assistance.

 

 

 

 

Password

a. Connect to the unit using a terminal through the

 

forgotten.

COM1 Port.

 

 

b. Consult the factory. Get a password-resetting

 

 

Authorization Key.

 

 

c. Enter the Authorization Key at the login prompt

 

 

as a password. Use login name authcode.

 

 

 

 

 

 

 

05-4558A01, Rev. C

MDS Mercury Series Startup Guide

13

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Contents MDS Mercury Series Contents Installation Steps Installation OverviewProduct Description Install the Antenna Mount the TransceiverMeasure & Connect Primary Power Review the Transceiver’s ConfigurationConfiguration MenuFrequency Control. The following modes Repeat above steps for each unit in the network Connect the Data Equipment Check for Normal OperationResetting to Factory Defaults Use with Caution Aiming Directional AntennasMenu System Main MenuInstallation Reference Chart MGT System Menu Default VALUES/RANGEProcedure Transmitter Power & Antenna Test Troubleshooting Troubleshooting Using LEDsLink LED Troubleshooting with the Menu System Specifications GeneralTransmitter ReceiverPhysical Interface ApprovalsProtocols ManagementTechnical Assistance GE MDS, LLC

MDS 05-4558A01 specifications

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