Fortinet MR8 manual Customer service and technical support, FortiMail documentation

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Customer service and technical support	Introduction

FortiMail documentation

•FortiMail Administration Guide

Describes how to install, configure, and manage a FortiMail unit in gateway mode and server mode, including how to configure the unit; create profiles and policies; configure antispam and antivirus filters; create user accounts; and set up logging and reporting.

•FortiMail online help

Provides a searchable version of the Administration Guide in HTML format. You can access online help from the web-based manager as you work.

•FortiMail Web Mail Online Help

Describes how to use the FortiMail web-based email client, including how to send and receive email; how to add, import, and export addresses; and how to configure message display preferences.

FortiLog documentation

•FortiLog Administration Guide

Describes how to install and configure a FortiLog unit to collect FortiGate and FortiMail log files. It also describes how to view FortiGate and FortiMail log files, generate and view log reports, and use the FortiLog unit as a NAS server.

•FortiLog online help

Provides a searchable version of the Administration Guide in HTML format. You can access online help from the web-based manager as you work.

Customer service and technical support

For antivirus and attack definition updates, firmware updates, updated product documentation, technical support information, and other resources, please visit the Fortinet technical support web site at http://support.fortinet.com.

You can also register FortiGate Antivirus Firewalls from http://support.fortinet.com and change your registration information at any time.

Fortinet email support is available from the following addresses:

amer_support@fortinet.com For customers in the United States, Canada, Mexico, Latin America and South America.

apac_support@fortinet.com For customers in Japan, Korea, China, Hong Kong, Singapore, Malaysia, all other Asian countries, and Australia.

eu_support@fortinet.com For customers in the United Kingdom, Scandinavia, Mainland Europe, Africa, and the Middle East.

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01-28008-0018-20050128

Fortinet Inc.

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Contents Installation Guide January 01-28008-0018-20050128Trademarks Regulatory ComplianceTable of Contents Index Secure installation, configuration, and management IntroductionCommand line interface Web-based managerSetup wizard Document conventionsFortiGate Installation Guide FortiGate documentationComments on Fortinet technical documentation Related documentationFortinet Knowledge Center FortiManager documentationFortiMail documentation Customer service and technical supportFortiLog documentation Customer service and technical support Customer service and technical support Getting started Package contents MountingEnvironmental specifications Turning the FortiGate unit power on and offPower requirements To power on the FortiGate unitConnecting to the web-based manager To connect to the web-based managerBits per second 9600 Data bits Parity Connecting to the command line interface CLITo connect to the CLI Stop bits Flow controlQuick installation using factory defaults Go to System Network DNSFactory default FortiGate configuration settings Factory default Dhcp server configurationFactory default NAT/Route mode network configuration Administrative access Factory default Transparent mode network configurationFactory default firewall configuration Management IPStrict Factory default protection profilesScan Planning the FortiGate configuration NAT/Route modeNAT/Route mode with multiple external network connections Example NAT/Route mode network configurationTransparent mode Example NAT/Route multiple internet connection configurationWeb-based manager and setup wizard Configuration optionsNext steps NAT/Route mode installation Preparing to configure the FortiGate unit in NAT/Route modeDhcp or PPPoE configuration Using the web-based managerPPPoE settings User name Password To configure DNS server settings Go to System Network DNS Configuring basic settingsTo configure interfaces Go to System Network Interface To add a default routeTo add/change the administrator password Using the command line interfaceConfiguring the FortiGate unit to operate in NAT/Route mode To configure interfacesExample Get system interfaceUsing the setup wizard To configure DNS server settingsDhcp server Setup wizard settings PasswordExternal Interface Internal serversStarting the setup wizard Connecting the FortiGate unit to the networksSetup wizard settings Antivirus FortiGate-60 NAT/Route mode connections FortiGate-60Configuring the networks Configuring the Modem interfaceTo set the date and time Go to System Config TimeTo configure virus, attack, and spam definition updates To register the FortiGate unitGo to System Maintenance Update Center Transparent mode installation Preparing to configure Transparent modeTo change the Management IP Go to System Network Management Management IPReconnecting to the web-based manager To change to Transparent mode using the CLITo configure the management IP address To configure the default gatewayTo start the setup wizard Connecting the FortiGate unit to your network InternalTo register your FortiGate unit Go to System Maintenance Update Center High availability configuration settings High availability installationConfiguring FortiGate units for HA operation Priorities of heartbeat device and monitor prioritiesGroup ID MAC Address To change the FortiGate unit host name Configuring FortiGate units for HA using the CLI Config system global Set hostname namestr endConnecting the cluster to your networks To configure the FortiGate unit for HA operationHA network configuration To connect the clusterInstalling and configuring the cluster Installing and configuring the cluster Selecting a modem mode Configuring the modem interfaceRedundant mode configuration Standalone mode configuration To operate in standalone mode Go to System Network ModemAuto-dial Configuring modem settingsMode Redundant forTo configure modem settings Go to System Network Modem Connecting and disconnecting the modem in Standalone modeTo connect to a dialup account Go to System Network Modem To disconnect the modem Defining a Ping ServerDead gateway detection ISPAdding firewall policies for modem connections Index CLIIndex