Introduction  | Customer service and technical support | 
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For information on Fortinet telephone support, see http://support.fortinet.com.
When requesting technical support, please provide the following information:
•Your name
•Company name
•Location
•Email address
•Telephone number
•FortiGate unit serial number
•FortiGate model
•FortiGate FortiOS firmware version
•Detailed description of the problem
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