Encore electronic ENNUS1 user manual Troubleshooting, LED Indicators, Firewall

Page 26

Chapter7 Troubleshooting

This chapter provides useful information to help you resolve difficulties that you may experience with your ENNUS1 Server. Fault symptoms, possible causes, and remedial actions are provided within a quick reference table. This ENNUS1 Server’s USB ports only support MFPs, printers, scanners, mass storage, and USB cameras.

7.1LED Indicators

Indicators

Behavior

Description

Power

On

Power On

 

Off

Power off/System error

 

 

 

Link

On

Network connected

 

 

 

 

Off

No physical connection to network

 

 

 

Status

Blinking

Activity on network

 

 

 

 

Off

No activity on network

 

 

 

USB

On

USB device connected

 

Blinking

Connected USB device error

 

Off

No physical connection to USB device

7.2Firewall

If firewall software has been installed on your PC, it may block the communication between the PC and the ENNUS1 server so that the ENNUS1 server cannot work properly. To solve this problem, either disable the firewall or configure the firewall to allow the following TCP and UDP ports:

7305, 7413, 20005

25

Image 26 Contents
ENNUS1 Table of Contents Introduction Product CD Package ContentsProduct Overview Physical DescriptionAssigning an IP Address to the ENNUS1 Server Basic InstallationConnecting the Hardware Setting the IP Address Server Names and Server Name RulesPage Page Introduction Using the ENNUS1 ServerSubnet Issue Connect & DisconnectInstallation of USB Device Driver Page Using the ENNUS1 Server Auto-Connect Printer Page Network Scanner Page USB Storage Request to Connect Limitations Installing Control Center Control CenterUsing the Control Center Quitting the Control CenterDisplaying ENNUS1 Server Status Using the ENNUS1 Server’s Web PagesENNUS1 Server’s Web Pages Setting up ENNUS1 Server Configuration „ General ConfigurationPage Page Indicators Behavior Description TroubleshootingLED Indicators FirewallClick Maintenance Click Factory Default Restore Factory DefaultsUsing Init Button Default Parameters List TCP/IPMethod B Using the Init Button and the Tftp Client Upgrade FirmwareMethod a Using the ENNUS1 Server’s Web Pages Click Upload ImageInit Button