Getting Help

Electrical Hazard: Warns against an action that could result in personal injury or death due to an electrical hazard.

Riesgo de electrocución: Advierte contra una acción que pudiera resultar en lesión corporal o la muerte debido a un riesgo eléctrico.

Elektrische Spannung: Warnung vor sämtlichen Handlungen, die zu Verletzung von Personen oder Todesfällen – hervorgerufen durch elektrische Spannung – führen können!

Warning: Warns against an action that could result in personal injury or death.

Advertencia: Advierte contra una acción que pudiera resultar en lesión corporal o la muerte.

Warnung: Warnung vor Handlungen, die zu Verletzung von Personen oder gar Todesfällen führen können!

For additional support related to the product or this document, contact Enterasys Networks using one of the following methods:

World Wide Web	http://www.enterasys.com/services/support
Phone	1-800-872-8440 (toll-free in U.S. and Canada) or 1-978-684-1000
	For the Enterasys Networks Support toll-free number in your country:
	http://www.enterasys.com/services/support/contact/

Internet mail	support@enterasys.com

To expedite your message, please type [RoamAbout] in the subject line.

To send comments or suggestions concerning this document to the Technical Publications Department: techpubs@enterasys.com

To expedite your message, please include the document Part Number in the email message.

Before contacting Enterasys Networks for technical support, have the following information ready:

•Your Enterasys Networks service contract number

•A description of the failure

•A description of any action(s) already taken to resolve the problem (for example, changing mode switches or rebooting the unit)

•The serial and revision numbers of all involved Enterasys Networks products in the network

•A description of your network environment (such as layout, cable type, other relevant environmental information)

•Network load and frame size at the time of trouble (if known)

•The device history (for example, if you have returned the device before, or if this a recurring problem)

•Any previous Return Material Authorization (RMA) numbers

xii About This Guide