Enterasys Networks STS16-20 manual Accessing On-line Documentation

Introduction

From the Help menu accessed from the Chassis View window menu bar, you can launch on-line help speciÞc to the Chassis View window, as well as bring up the Chassis Manager window for reference.

NOTE

All of the on-line help windows use the standard Microsoft Windows help facility. If you are unfamiliar with this feature of Windows, you can select Help from the Windows Start menu, or Help Ñ> How to Use Help from the primary NetSight Element Manager window, or consult your Microsoft Windows product UserÕs Guide.

Accessing On-line Documentation

The complete suite of documents available for NetSight Element Manager can be accessed via a menu option from the primary window menu bar:

Help Ñ> Online Documents. If you chose to install the documentation when you installed NetSight Element Manager, selecting this option will launch AdobeÕs Acrobat Reader and a menu Þle which provides links to all other available documents.

If you have not yet installed the documentation, the Online Documents option will

TIP not be able to access the menu Þle. In order to activate this option, you must run the setup.exe again to install the documentation component. See your Installation Guide for details.

Getting Help from the Global Technical Assistance Center

If you need technical support related to NetSight Element Manager, contact the Global Technical Assistance Center via one of the following methods:

By phone:	(603) 332-9400
	24 hours a day, 365 days a year
By fax:	(603) 337-3075
By mail:	Enterasys Networks
	Technical Support
	35 Industrial Way
	Rochester, NH 03867
By e-mail:	support@enterasys.com
FTP:	ftp.ctron.com (134.141.197.25)
Login	anonymous
Password	your email address
By BBS:	(603) 335-3358
Modem Setting	8N1: 8 data bits, 1 stop bit, No parity

Getting Help 1-7