CyberPower Systems CPS900AVR Troubleshooting, Specifications, Problem, Possible Cause, Solution

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TROUBLESHOOTING

TROUBLESHOOTING

 

Problem

Possible Cause

 

Solution

 

 

 

 

 

 

 

 

 

 

Full-time surge protection

Circuit breaker has tripped due

Turn the UPS off and unplug at least one piece of equipment.

 

 

outlets stop providing power to

to an overload.

 

Wait 10 seconds, reset the circuit breaker by depressing the

 

 

equipment.

 

 

 

 

button, and then turn the UPS on.

 

 

 

 

 

 

 

 

 

 

 

The UPS does not perform

Battery not fully charged.

 

Recharge the battery by leaving the UPS plugged in.

 

 

expected runtime.

 

 

 

 

 

 

 

 

 

Battery is slightly worn out.

 

Contact CyberPower Systems about replacement batteries at

 

 

 

 

 

 

 

tech@cyberpowersystems.com

 

 

 

 

 

 

 

 

 

 

The UPS will not turn on.

The on/off switch is designed to

Turn the UPS off. Wait 10 seconds and then turn the UPS on.

 

 

 

prevent damage by rapidly

 

 

 

 

 

 

turning it off and on.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The unit is not connected to an

The unit must be connected to a 110/120v 60Hz outlet.

 

 

 

AC outlet.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The battery is worn out.

 

Contact CyberPower Systems about replacement batteries at

 

 

 

 

 

 

 

tech@cyberpowersystems.com

 

 

 

 

 

 

 

 

 

 

 

 

Mechanical problem.

 

Contact CyberPower Systems about at

 

 

 

 

 

 

 

tech@cyberpowersystems.com

 

 

 

 

 

 

 

 

 

 

 

PowerPanel™ Plus is inactive

The serial cable is not

 

Connect the serial cable to the UPS unit and an open serial port

 

 

(all icons are gray).

connected.

 

on the back of the computer. You must use the cable that came

 

 

 

 

 

 

 

with the unit.

 

 

 

 

 

 

 

 

 

 

 

The serial cable is connected to

Check the back of the computer for an additional serial port.

 

 

 

the wrong port.

 

Move the cable to this port.

 

 

 

 

 

 

 

 

 

 

 

The unit is not providing battery

Shutdown your computer and turn the UPS off. Wait 10 seconds

 

 

 

power.

 

and turn the UPS back on. This should reset the unit.

 

 

 

 

 

 

 

 

 

 

 

The serial cable is not the cable

You must use the cable that was included with the unit for the

 

 

 

that was provided with the unit.

software and the unit to be able to communicate.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SPECIFICATIONS

 

 

 

 

 

 

 

 

General

 

Model

 

 

CPS900AVR

 

 

 

 

 

Capacity

 

 

900VA (500W)

 

 

 

Input

 

Frequency

 

 

57Hz to 63Hz

 

 

 

 

 

Voltage Range

 

 

85v – 150v

 

 

 

UPS-Output

 

Line Conditioning

 

AVR Max. boost 26% of input voltage for output

 

 

 

 

 

Regulation

 

regulation while input voltage is from 8% to 30% under

 

 

 

 

 

 

 

 

nominal.

 

 

 

 

 

 

 

AVR buck 13% of input voltage for output regulation

 

 

 

 

 

 

 

while input voltage is from 8% to 26% over nominal

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On Battery Output

 

 

120 Vac ±5% (user adjustable)

 

 

 

 

voltage regulation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Transfer Time

 

 

4ms typical, including detection time

 

 

 

 

On battery output

 

 

Simulated Sine wave Form

 

 

 

 

 

wave form

 

 

 

 

 

 

 

 

Max. load

 

 

900VA(500W)

 

 

 

Full-time Surge Protection Output

 

Max. Load

 

 

12 Amps

 

 

 

Battery

 

Battery type

 

 

Sealed, Maintenance-free lead acid battery

 

 

 

 

 

Number of Batteries

 

 

12V/7AH x 2

 

 

 

 

 

Recharge Time

 

 

4 to 8 hours from total discharge

 

 

 

Interface

 

Communication

 

 

RS-232 with Plug and Play interface.

 

 

 

 

 

LED Indicators

 

Power On, Electrical Wiring Fault, AVR, Using Battery,

 

 

 

 

 

 

 

 

Check Battery

 

 

 

 

 

Output Receptacles

 

3 Battery-powered and full-time surge protection

 

 

 

 

 

 

 

 

6 full-time surge protection

 

 

8

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Contents CPS900AVR ADDITIONAL INSTALLATION TIPS CAN BE FOUND ATand PowerPanel Plus Software User Manual User Manual forLED Indicators IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONSTABLE OF CONTENTS Determining Power RequirementsDESCRIPTION HOW TO DETERMINE THE POWER REQUIREMENTS OF YOUR EQUIPMENTCPS900AVR Guaranteed Uninterruptible Power SystemHARDWARE INSTALLATION GUIDE FOR WINDOWS NT POWERPANEL PLUS SOFTWARE INSTALLATION GUIDEFOR WINDOWS 95/98/Me 12. Double-click on Add/Remove ProgramsPOWERPANEL PLUS MAIN WINDOW DESCRIPTION POWERPANEL PLUS SOFTWARE USER MANUALPOWERPANEL PLUS MAIN MENU OVERVIEWPOWERPANEL PLUS ADVANCED SETUP POWERPANEL PLUS SETUP WINDOW9. Advance This button opens the Advanced Setup Window 7. Cancel Exits the window without saving changesTESTING YOUR UPS SYSTEM POWERPANEL PLUS SCHEDULE MENUPOWERPANEL PLUS LOG MENU If you are using PowerPanel PlusWiring DEFINITIONS FOR ILLUMINATED LED INDICATORSPower UsingProblem TROUBLESHOOTINGSPECIFICATIONS SolutionEXPECTED RUNTIME IN MINUTES REPLACING THE BATTERYTO REPLACE THE BATTERY Load WattsLIMITED WARRANTY Limited Warranty And Power Control GuaranteePOWER CONTROL GUARANTEE WARRANTY AND THE POWER CONTROL GUARANTEE CONDITIONS COMMON TO THE LIMITEDThe Limited Warranty and the Power Control Guarantee are intended to exclusive rights and remedies and replace any other rights, to the extent allowed by law 5555 12th Avenue East Suite Shakopee, MN Tel 952 Fax 952 For more information, contact us at CyberPower Systems USA, IncFCC Notice Email sales@cyberpowersystems.com