Troubleshooting

 

 

 

 

 

Message

Causes and Solutions

 

 

 

 

 

 

Sending the data to the delivery server has failed. The

While a file was being sent to the de-

 

 

data will be resent later.

livery server, a network error oc-

 

 

 

curred and the file could not be sent

 

 

 

correctly. Wait until delivery is re-

 

 

 

tried automatically after the preset

 

 

 

interval. If the delivery fails again,

 

 

 

consult the network administrator.

 

 

 

 

 

 

Specified SMTP server is not set correctly. Sending E-

Check whether the Network settings

 

 

mail has been cancelled.

in System Settings are correct.

 

 

 

 

 

 

The destination list has been updated. Specified destina-

A specified destination or sender's

 

 

tion(s) or sender's name has been cleared.

name was cleared when the destina-

 

 

 

tion list in the delivery server was

 

 

 

updated.

 

 

 

Specify the destination or sender's

 

 

 

name again.

 

 

 

 

 

 

The E-mail address entered is not correct. Please re-en-

Make sure the e-mail address is cor-

 

 

ter.

rect, and then enter it again.

 

 

 

 

 

 

The specified group contains some invalid destina-

The group contains members whose

 

 

tion(s).

e-mail addresses are not registered.

 

 

Do you want to select only valid destination(s)?

Please check the e-mail addresses of

 

 

the group and make selections again.

 

 

 

 

 

 

 

 

 

Updating the destination list. Please wait. Specified des-

If a destination or sender's name was

 

 

tination(s) or sender's name has been cleared.

already selected, re-select it after this

 

 

 

message is cleared.

 

 

 

 

 

 

Updating the destination list has failed. Try again?

Check whether the delivery server

 

 

 

has started operation.

 

 

 

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Savin 2045 appendix Troubleshooting