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Savin 2045 When an Error Message Appears on the Computer

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Appendix

90

8

When an Error Message Appears on the Computer

This section describes the main possible causes and actions for error messages

displayed on the client computer when the TWAIN driver is used.

Note

❒If an error message that is not contained in this section appears, turn off the

main power switch of the machine, and then turn it on again. If the message

is still shown after scanning is performed again, note the content of the mes-

sage and the error number (if listed in the table), and contact your service rep-

resentative. For information about how to turn off the main power switch, see

General Settings Guide.

Message Causes and Solutions

[Cannot connect to the scanner. Check the network Ac-

cess Mask settings in User Tools.]

The access mask is set. Consult the network

or scanner administrator.

[Cannot detect the paper size of the original. Specify the

scanning size.]

•Place the original correctly.

•Specify the scan size.

•When placing an original directly on the

exposure glass, the opening/closing ac-

tion of the ADF triggers the automatic

original size detection process. Lift the

ADF by more than 30 degrees.

[Cannot find the scanner. Check if the scanner main

power is on.]

•Check whether the main power switch

of the machine is turned off.

•Check whether the machine is connect-

ed to the network correctly .

•Deselect the personal firewall function

of the client computers.

[Cannot find the scanner used for the previous scan. An-

other scanner will be used instead.]

Check whether the power switch of the pre-

viously used scanner is turned on. Reselect

the scanner.

[Cannot save to the default file.]The default file cannot be overwrite-saved.

Save the data to other file.

[Error has occurred in the scanner.]Check whether the scanning settings made

with the application exceed the setting

range of the machine.

[Error has occurred in the scanner driver.]•Check whether the network cable is

connected correctly to the computer.

•Check whether the Ethernet board of

the computer is recognized correctly by

Windows.

•Check whether your computer can use

the TCP/IP protocol.

[Failed to create the file.]There is not enough free space on the hard

disk. Delete the unnecessary files.

Contents

Main Printer/Scanner Unit Type 2045 Operating Instructions Scanner Reference Page Manuals for This Machine Page iii TABLE OF CONTENTS 1. Network Scanner 2. Preparations for Use as a Network Scanner 3. Setting Originals 4. Sending Stored Scan Data by E-mail 5. Using the Network Delivery Scanner Function 6. Using the Document Server Function 7. Using the Network TWAIN Scanner Function 8. Appendix How to Read This Manual Symbols Page 1. Network Scanner Outline E-mail 2. 3. Network Delivery Scanner 2. 3. Document Server 2. Network TWAIN Scanner 2. Names and Functions of Control Panel 1. 2. 3. 4. Display Contents Using as a network TWAIN scanner 9 Using as a network delivery scanner Using e-mail Page 11 2. Preparations for Use as a Network Scanner Initial Scanner Setup Default Settings Scanner Features Preparations for Use as a Network Scanner 13 Basic Settings Scan Type Resolution Image Density Scan Size Page 15 Selecting a custom size A B C D Page Page 18 E-mail Information Language Job Reset Time in Adding Original Original Setting Original Orientation Priority 19 Mixed Original Sizes Priority Switch to Batch File Type Priority Print & Delete Scanner Journal Page Page Installing Software Auto Run Program Installing Software The installing sequence using Auto Run is as follows. Installation Sequence Page Page Page Software Supplied on CD-ROM 28 DeskTopBinder V2 Lite File storage folder System requirements Page 30 Software installed with ScanRouter V2 Lite 31 3. Setting Originals Placing Originals Specifying Original Orientation and Setting Originals 32 Placing on the Exposure Glass A 1. B One way is to place the original so that the top edge touches the rear of the exposure glass. 1. C D Placing in the Auto Document Feeder A 34 C Original Orientation and Scan Area For a Network Delivery Scanner and E-mail A B 36 RS RS R SS R Page Page 4. Sending Stored Scan Data by E-mail Preparation for Sending by E-mail To send an e-mail, the preparation described below is required. 3 4 Screen Configuration The screen configuration when using the machine for e-mail is as shown. 1. 2. 3. Procedure for Sending E-mail 42 When selecting a destination from the list Using a short ID number to select a destination Manual entry of an e-mail address 43 Searching for a destination to select 44 Checking selected destinations G Making the settings individually H I II I 45 When selecting a sender from the list Using a short ID number to specify a sender name 46 Searching for a sender to select 47 J JJ J When selecting a subject from the list Manual entry of a subject Page 49 Checking the Status of E-mail Items that can be checked A B C Page 5. Using the Network Delivery Scanner Function Preparation for Delivering 3 4 5 6 Screen Configuration The screen configuration when using the machine as a network delivery scanner is as shown. 1. () 2. Delivering Stored Scan Data 54 When selecting a destination from the list Using a short ID number to select a destination Searching for a destination to select 55 Manual entry of a destination 56 Checking selected destinations G Making the settings individually H When selecting a sender from the list 57 Using a short ID number to specify a sender name Searching for a sender to select 58 I II I When selecting a subject from the list Manual entry of a subject Page 60 Checking the Status of Delivery Items that can be checked A B C 6. Using the Document Server Function Storing Data 63 Making settings individually F FF F G H 64 A B Specifying a user name 65 Specifying a file name C Viewing a List of Stored Files Viewing the List 68 When displaying information of a selected stored file 1. 2. display 3. 4. 1. 2. 3. 4. Page Page 72 Managing Stored Files -Displaying and Downloading Stored Files Using a Web Browser Deleting Files A B Page 74 Changing the file name Changing the password E EE E 7. Using the Network TWAIN Scanner Function Preparation for Using the Network TWAIN Scanner Scanning Originals A B C 77 D E EE E -Editing and printing scanned data Functions of the TWAIN Driver 79 8. Appendix Relationship between Resolution and Data Size For Use as E-mail, Network Delivery Sc anner, or Document Server When Text, Text/Photo, or Photo is selected as the Scan Type When Gray Scale is selected as the Scan Type For Use as Network TWAIN Scanner Reference When Text, Text/Photo, or Photo is selected as the Scan Type The originals can be scanned using combinations marked with in the table. Relationship between Resolution and Data Size 81 When Gray Scale is selected as the Scan Type The originals can be scanned using combinations marked with in the table. Relationship between File Type Specified and File Type Used When Sending E-mail Troubleshooting When the Delivery Function Does Not Work When Scanning Is Not Performed as Expected When an Error Message Appears on the Control Panel Page Page Page Page Page When an Error Message Appears on the Computer Page Page Specifications Specifications 94 INDEX A B C D 95 S T U V