7 • Troubleshooting
Error and
Warning
Messages
The table on the following pages lists error and warning mes- sages you might see while using your meter. An error mes- sage alerts you to a fault which, until you correct it, prevents the meter from tripping. A warning message alerts you to a condition that needs attention, but doesn't prevent meter trip- ping.
NOTE: Whenever the postage amount displayed is bracketed by three wings, as shown below, the meter is ready to print post- age. If the amount is bracketed by one set of wings, you can't process mail until you fi x the fault.
Meter is ready to print postage.
Meter not ready. It won't trip until you respond to the error or warning mes- sage.
Fault Messages
If You Need
Service
If the meter senses a fault it can't correct, it displays the message “FATAL NN” where NN is a code that represents the type of fault. When this display appears, you won't be able to enter many keyboard commands and the meter won't trip.
You may be able to correct the problem by turning the meter off for a few seconds, and turning it back on. If this doesn't correct the problem, please write down the error code and call for service.
Pitney Bowes provides service from most of the major cit- ies of the United States through a nationwide, computerized dispatching network. Should you have questions about your postage meter or require assistance with your particular ap- plication, visit our web site: www.pitneyworks.com/metersupport or call
SV60941 Rev. B |
