Troubleshooting | Pitney Bowes B702 manual

7 • Troubleshooting

This chapter lists provides you with deﬁ nitions of error and warning message you may receive on your postage meter.

Error and Warning Messages	7-2
Fault Messages	7-2
If You Need Service	7-2

SV60941 Rev. B

7-1

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Pitney Bowes B702 manual Troubleshooting

Contents

B700, B702 FCC Notice Page Table of Contents Table of Contents Replacing the Ribbon Troubleshooting Introduction Introduction Introduction Material Specifications EquipmentQuick Reference Guide $ Used Meter SettingsGlossary Default BatchRegister Descending Safety Notes SetupTimeout Refill Introduction Getting Acquainted B700/B702 Controls, Indicators and Machine Features, Front ViewGetting Acquainted Controls, Indicators and Machine Features, Rear View B700/B702 Keypad User Mode Getting Acquainted Keypad Template Setup Mode Green and 1 for a Page Using the Meter This chapter explains how to use your postage meter Using the Meter Before You Apply PowerApplying Power Turning Meter On Adjusting the Stacker Omitting Date Selecting an Ad Slogan Selecting an Inscription Selecting an Account Checking Clearing Batch Register Standard Operation B702 and B700 With No Accounting Printing a Register Report Printing an Account Report Printing Account ReportsIf You Have Departmental Accounting Printing Postage Using the Default Value Using the Meter B700 Only Page Setting Up the Meter Setting Up the Meter Setting Up the Meter Using Keyboard Setup TemplateEntering Setup Entering Alpha Characters Entering Numeric Characters B700 Only B702 Only Setting Up OptionsNavigating the Menus Setup Up Options Menu Prompt Function Go To Setting Up the Meter Menu Change Language Menus 3, 4, 5 Set Memory Keys Menus 3, 4, 5 Set Memory Keys Menu Set Daylight Saving Time Select Default Advertisement Menu Set Default Inscription Menu Set Account Default Menu Set Low Funds Menu Set Postage Default Value Menu Set Timeout Length Menu Activate Features Menu Print Setup Report Menu Print Account Report Typical Multi-Account Report Menu 17 Clear All Accounts Menu Move Clock Ahead Move Clock Back Menu Create Account Menu Delete Account Menu Change Account Names Menu Change Supervisor Password Menu Enable Password Menu Enable Accounting Menu Set Time Date Change Menu Set the Default Refill Amount Set Printer Connection Setting Up the Meter Refilling Your Meter Obtaining Current Meter Access Code Refilling Your Meter Obtaining Refill Combination Refilling Your Meter on the InternetClick on Refill Your Meter Click Continue Refilling Your Meter on the Phone Payment Options Purchase Power Entering Your Refill Amount into the MeterRegular Mail Address Overnight Mail Address Payment Options Reserve Account Destination Bank City, StateFDN Beneficiary AC Account Number United States Postal Service CMRS-PB Obtaining the Current Meter Access Code Performing an Inspection on Your Meter Dial Performing the InspectionEntering Your Combination in the Meter Page Replacing the Ribbon Replacing the Ribbon Removing Used Ribbon Cassette Removing the Used Ribbon Cassette Installing the New Cassette Replacing the Ribbon Page Troubleshooting Fault Messages If You Need Service TroubleshootingError Messages Error and Warning Messages Check EIU B700 Only Inspect Due Please Wait Page Supplies and Options Advertising Slogan Cartridge Using the Slogan CartridgeSupplies and Options Advertising Slogan Cartridge Moistener Attaching the Moistener Filling Moistener Using the MoistenerMoistener B700 Only Bypassing the Moistener Maintaining the Moistener You may also call the PB Supply Line at Appendix Available Inscriptions AppendixMeter Inscriptions ZIP+4 Page Sv60941Revb