Canton 3C16476CS manual US and Canada Telephone Technical Support and Repair

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66APPENDIX A: OBTAINING SUPPORT FOR YOUR PRODUCT

Country	Telephone Number
Antigua	1 800 988 2112
Argentina	0 810 444 3COM
Aruba	1 800 998 2112
Bahamas	1 800 998 2112
Barbados	1 800 998 2112
Belize	52 5 201 0010
Bermuda	1 800 998 2112
Bonaire	1 800 998 2112
Brazil	0800 13 3COM
Cayman	1 800 998 2112
Chile	AT&T +800 998 2112
Colombia	AT&T +800 998 2112
Costa Rica	AT&T +800 998 2112
Curacao	1 800 998 2112
Ecuador	AT&T +800 998 2112
Dominican Republic	AT&T +800 998 2112
Guatemala	AT&T +800 998 2112
Haiti	57 1 657 0888
Honduras	AT&T +800 998 2112
Jamaica	1 800 998 2112
Martinique	571 657 0888
Mexico	01 800 849CARE
Nicaragua	AT&T +800 998 2112
Panama	AT&T +800 998 2112
Paraguay	54 11 4894 1888
Peru	AT&T +800 998 2112
Puerto Rico	1 800 998 2112
Salvador	AT&T +800 998 2112
Trinidad and Tobago	1 800 998 2112
Uruguay	AT&T +800 998 2112
Venezuela	AT&T +800 998 2112
Virgin Islands	57 1 657 0888

Country

Telephone Number

You can also obtain support in this region using the follow- ing:

Spanish speakers, enter the URL: http://lat.3com.com/lat/support/form.html

Portuguese speakers, enter the URL:

http://lat.3com.com/br/support/form.html

English speakers in Latin America should send e-mail to:

lat_support_anc@3com.com

US and Canada Telephone Technical Support and Repair

1 800 876 3266

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Contents Baseline Switch 2250 Plus 3C16476CSEnd of Life Statement Regulated Materials StatementEnvironmental Statement about the Documentation Contents Safety Information Conventions Icon DescriptionConvention Description Related Documentation Documentation CommentsAutosensing of MDI/MDIX Connections Overview of the Baseline Switch 2250 PlusFeatures and Capabilities Autonegotiating 10/100 Mbps PortsForwarding of Bpdu Packets SFP PortsTraffic Prioritization Priority LevelPhysical Features Front Panel48 RJ-45 Ports 10/100/1000BASE-T/SFP Ports Link/Activity LEDsStatusMeaning Module Active LEDs Status MeaningPackage Contents Positioning the Switch Before You BeginAufstellen des Switch Using the Mounting KitRack-Mounting or Free-Standing Montagesatz Anweisungen Inserting the ScrewsChecking for Correct Operation Supplying Power to the SwitchPlacing Units On Top of Each Other Color StateConnecting a Network Device Connecting Devices to the SwitchUsing SFP Transceivers Approved SFP TransceiversInserting an SFP Transceiver Performing Spot Checks Removing an SFP TransceiverVerify That Installing the Switch Requirements for Accessing the Web Interface Running the Discovery ApplicationWelcome screen of Discovery appears Logging On to the Web Interface Navigating the Web InterfaceMenu Lists the available items on the menu Menu Item DescriptionButtons Navigating the Web InterfaceAccessing the Interface Without Using Discovery Dhcp Assigned IP AddressManually Assigned Static IP Address Configuration Overview Device Summary InformationDevice View Polling Interval Color KeyAdministration Settings Modifying the IP Address SettingsAutomatic IP Configuration IP Setup Backup ConfigurationRestore Configuration Firmware Upgrade InitializeReboot System AccessUser Summary Create User Modify UserRemove User Summary SetupSystem Time Snmp AddConfiguring VLANs Snmp RemoveVlan Modify VlanModify Port Modify Vlan ScreenRename RemoveForwarding Tagged/Untagged Frames Port DetailVlan Detail Sample Vlan Configurations Setting Up Two VLANs on the Same SwitchSetting Up Vlan Across Two Switches Tagged Vlan Configuration Spanning TreeIgmp Snooping Igmp QueryConfiguring Port Settings AdministrationBroadcast Storm Port Administration Summary Screen DetailSpeed/Duplex for 1000 Mbps Connections Link AggregationGuidelines for Creating Trunks CreateSpanning Tree per Port ModifySpanning Tree Summary Screen Port Mirroring Spanning Tree Detail ScreenQoS VoIP Traffic Settings Port Mirroring ScreenPort Setup QoS VoIP Setup ScreenOUI Summary OUI ModifyConfigure SecurityRadius Client 802.1X Settings Radius Client Configure Screen802.1X Setup Screen Cable Diagnostics MonitoringAddress Table Diagnostics Cable Diagnostic ScreenConfiguring the Switch Resetting to Factory Defaults Forgotten PasswordFiber cable is connected, but the Module Active LED is off Solving LED IssuesForgotten Static IP Address Link/Activity LED is on, but network perfor- mance is poorIf the Problem Persists All ports appear to show continual activityTroubleshooting Purchase Value-Added Services Troubleshoot Online Access Software DownloadsRegister Your Product Telephone Technical Support and Repair Contact UsCountry Telephone Number CountryUS and Canada Telephone Technical Support and Repair Safety Information Important Safety InformationAppendix B Safety Information Physical Related StandardsEnvironmental ElectricalAppendix C Technical Information Bandwidth 1000BASE-TAutonegotiation Category 3 cableClient Category 5e cablesCategory 6 cable EthernetIP Address Ieee 802.1pIeee 802.3ad LayerPing SwitchNetwork ProtocolTraffic monitoring TrunkingGlossary Index Index Regulatory Notices