Connect Tech CTIM-00060 user manual Customer Support Overview, Contact Information

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Connect Tech Inc. FreeForm/Express S6 - PCIe Spartan-6 FMC Carrier User Manual

Customer Support Overview

If you experience difficulties after reading the manual and/or using the product, contact the Connect Tech reseller from which you purchased the product. In most cases the reseller can help you with product installation and difficulties.

In the event that the reseller is unable to resolve your problem, our highly qualified support staff can assist you. Our support section is available 24 hours a day, 7 days a week on our website at: www.connecttech.com/sub/support/support.asp. See the contact information section below for more information on how to contact us directly. Our technical support is always free.

Contact Information

We offer three ways for you to contact us:

Mail/Courier

You may contact us by letter at: Connect Tech Inc.

Technical Support 42 Arrow Road Guelph, Ontario Canada N1K 1S6

Email/Internet

You may contact us through the Internet. Our email and URL addresses on the Internet are:

sales@connecttech.com

support@connecttech.com

www.connecttech.com

Note:

Please go to the Download Zone or the Knowledge Database in the Support Center on the Connect Tech website for product manuals, installation guides, device driver software and technical tips. Submit your technical support questions to our customer support engineers via the Support Center on the Connect Tech website.

Telephone/Facsimile

Technical Support representatives are ready to answer your call Monday through Friday, from 8:30 a.m. to 5:00 p.m. Eastern Standard Time. Our numbers for calls are:

Toll Free: 800-426-8979 (North America only)

Telephone: 519-836-1291 (Live assistance available 8:30 a.m. to 5:00 p.m. EST, Monday to Friday)

Facsimile: 519-836-4878 (on-line 24 hours)

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Contents FreeForm/Express S6 Table of Contents Contact Information Customer Support OverviewRevision History Limited Lifetime WarrantyCopyright Notice Trademark AcknowledgmentFeatures What is an Fpga Mezzanine Card FMC?Introduction System Block Diagram Low Pin Count FMC Interface Hardware DescriptionPCI Express Bus Memory & FlashConnector PGC2M CLK1M2CP PRSNTM2CL Configuration Ethernet Connector & LEDsFunction Ethernet Status LEDs Locations Serial PowerStandard computer Hardware InstallationMating Connectors Cables & InterconnectMating Cables MIG Fpga DesignFpga Pinout Signal Name Pin Name IO Standard BankIOL46PM3CLK3 DIFFSSTL15II LVDS25 AB4 IOL4NVREF2 LVDS25 MGTTXN0101 X1SPICLK Fpga Specifications