ConnectPRO PR14KIT warranty Scan mode

Troubleshooting - Cont.
SYMPTOMS		CAUSES	SOLUTIONS
	∙ Either all computers are		∙ Power ON more than one
The − and ↓ keys do		powered OFF or only one	computer.
not work in Manual		computer is powered ON.	∙ Press the ESCAPE key to
	∙ Scan type is eye mark		deactivate Manual Scan
Scan mode.
		selected but no ports are	mode, then reconfigure
		eye mark selected in OSD.	eye marked ports.
	∙ Either all computers are		∙ Power ON more than one
		powered OFF or only one	computer.
Auto Scan does not		computer is powered ON.	∙ Press the left CONTROL
	∙ Scan type is eye mark		key twice or press any
switch and it beeps		selected but no ports are	front panel button to
every few seconds,		eye mark selected in OSD.	deactivate Auto Scan
			mode, then reinitiate Auto
also the red indicator
			Scan mode.
flashes continuously.			∙ In OSD, reconfigure eye
			marked ports, then set the
			Scan Type for eye
			marked ports.
	∙ A slave unit has more		∙ Remove the slave that
		ports than the master.	has more ports than the
	∙ A slave unit has been		master and reconnect it
		daisy-chained to a port	as the master.
		other than ports1~8 of the	∙ Use only ports 1~8 of the
A double OSD image		master.	master for daisy-chaining.
shows on cascade	∙ Power was installed to a		∙ Remove all power
		slave before the slave was	sources and 3-in-1 cables
configurations.
		daisy chained to the	from the slave, then
		master.	reinstall the 3-in-1 cables
			first, and the power
			adapter last.
			∙ Press and release the
			front panel reset buttons.
	∙ The size and position of		∙ Use the the F4 function in
The port lable OSD is		the OSD will change if its’	OSD to reposition the port
not located in the		fixed resolution is different	label OSD.
selected position as it		than the actual VGA
		resolution.
should be.
	∙ The serial mouse adapter		∙ Verify that the serial
		is not securely fastened.	mouse adapter is securely
	∙ The manufactuers of the		fastened to a serial port
		serial mouse adapter and	on the computer.
Serial Mouse is not		the mouse are different.	∙ Use only a serial mouse
		Different manufactuers	adapter that was
detected.		pin-out assignments often	manufactured by the
		cause conflicts.	same company as the
	∙ The serial mouse adapter		mouse.
		should only be connected
		to a serial port on the
		computer.

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