Avaya R3.0 manual System reliability guidelines, Handling static sensitive devices

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System reliability guidelines

Hardware Upgrade and Maintenance

System reliability guidelines

To help ensure proper system cooling and system reliability, make sure that:

Each of the drive bays has a drive or a filler panel.

Space is available around the server to allow the server cooling system to work properly. See the documentation that comes with the rack.

You have followed the cabling instructions that come with optional adapters.

You replace a failed fan as soon as possible.

Handling static sensitive devices

!Handling static sensitive devices CAUTION:

Static electricity can damage electronic devices, including your server. To avoid damage, keep static-sensitive devices in their static-protective packages until you are ready to install them.

To reduce the possibility of damage from electrostatic discharge, observe the following precautions:

Limit your movement prior to doing any maintenance. Movement can cause static electricity to build up around you.

Handle all devices carefully, holding each device by its edge or its frame.

Do not touch solder joints, pins, or exposed circuitry.

Do not leave the device where others can handle and damage it.

While the device is still in its static-protective package, touch it to an unpainted metal part of the server for at least 2 seconds. This drains static electricity from the package and from your body.

Remove the device from its package and install it directly into the server without setting down the device. If it is necessary to set down the device, place it back into its static-protective package. Do not place the device on your server cover or on a metal surface.

Take additional care when handling devices during cold weather since that is when static electricity is at its greatest threat. Heating reduces indoor humidity and increases static electricity.

10 Secure Services Gateway (SSG) Maintenance Guide

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Contents in support of the Secure Access and Control Offer SAC R3.0 Secure Services Gateway SSGMaintenance Guide 19-300174 Issue 6 August2005 Avaya Inc. All Rights Reserved Email totalware@gwsmail.comChapter 5 Operating System Recovery Chapter 1 Maintenance OverviewChapter 2 Hardware Upgrade and Maintenance Chapter 3 Server Initialization and ShutdownContents Chapter 6 SSG Configuration Backup and RestoreIndex 4 Secure Services Gateway SSG Maintenance GuideOverview Chapter 1 Maintenance OverviewChapter contents Overview Related resources Linux operating system manualsTable 1 Related Resources ContentRelated resources Document TitleTable 1 Related Resources continued 2 ofLinux operating system manuals 3. Under the column Support Resources, go to DocumentationInstallation guidelines Removing the cover of the x305 IBM server Chapter 2 Hardware Upgrade and MaintenanceInstallation guidelines In this chapterSystem reliability guidelines Handling static sensitive devicesGeneral safety guidelines Replacing the hard drive in an x305 IBM server Replacing the hard driveReplacing the hard drive in an x306 IBM server Description Tasks to replace the hard driveTask 4 Replace the hard drive. x305 see Replacing the hard drive in anReplacing the hard drive in an x305 IBM server 3. Installing the new hard drive in the x305 IBM serverRead General safety guidelines and Handling static sensitive devices Removing the cover of the x305 IBM serverFigure 1 Captive screws on cover Removing the hard drive from the x305 IBM server Figure 2 Removing and replacing the drive cageInstalling the new hard drive in the x305 IBM server Replacing the cover of the x305 IBM serverReplacing the hard drive in an x306 IBM server 2. Installing the new hard drive in the x306 IBM serverFigure 3 Removing and installing the hard drive Removing the hard drive from the x306 IBM serverInstalling the new hard drive in the x306 IBM server Replacing the x305 IBM server’s RSAReplacing the server’s dual NIC 20 Secure Services Gateway SSG Maintenance GuideServer initialization Chapter 3 Server Initialization and ShutdownServer initialization System shutdown System shutdown Monitoring system processes Chapter 4 Operating System MonitoringGathering system information Gathering system information Monitoring system processesTable 3 Interactive Commands Command Description Memory usageVirtual memory File systemsSpace used by files in a directory Additional resources Root password Chapter 5 Operating System RecoveryHardware/software problems Hardware/software problems Booting into single-user modeBooting into rescue mode linux rescuemount -t ext3 /dev/hda5 /foo sh-2.05b#chroot /mnt/sysimage fdisk -l oneBooting into single-user mode Booting into emergency mode 32 Secure Services Gateway SSG Maintenance Guide Backing up the SSG configuration Chapter 6 SSG Configuration Backup and RestoreBacking up the SSG configuration Restoring the SSG configuration SSG Configuration Backup and Restore Figure 4 Edit Backup Scheduler Configuration Page34 Secure Services Gateway SSG Maintenance Guide 6. Click Save Changes a. mkdir tempdir b. cd tempdir Restoring the SSG configurationpgrestore -v -p 6543 -d avssgdb -a -Ft --no-owner dbdumpfilename.tar c. tar zfx ~/SSG-Product Id-Date-Time.tgzIndex Index38 Secure Services Gateway SSG Maintenance Guide