Motorola 570280-001-a, SBG941UE, SBG941E manual Verifying the IP Address in Windows XP

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Verifying the IP Address in Windows XP

To check the IP address:

1.On the Windows Desktop, click Start.

2.Select Run. The Run window is displayed.

3.Type cmd and click OK.

4.Type ipconfig and press ENTER to display your IP configuration.

If an Autoconfiguration IP address is displayed, that indicates possible broadband network problems or an improper connection between your computer and the SBG941. The Autoconfiguration IP address, ranging from 169.254.0.0 to 169.254.255.255, is reserved for Automatic Private IP Addressing (APIPA).

This can occur if the modem is configured to automatically obtain an IP address from a Dynamic Host Configuration Protocol (DHCP) server. When Auto-configuration is enabled, Windows will automatically assign an IP address if the cable modem gateway is unable to obtain one. Because this automatically assigned IP address is not valid, you will not be able to access the Internet using the cable modem gateway.

Check the following:

Your cable connections

Whether you can see cable-TV channels on your television

After successfully verifying your cable connections and proper cable-TV operation, you can renew your IP address.

Verifying the IP Address in Windows Vista

Do the following to verify the IP address:

1.On the Windows Desktop, click Start.

2.Click All Programs.

3.Click Accessories.

4.Click Run to display the Run window.

5.Type cmd and click OK to open a command prompt window.

6.Type ipconfig and press ENTER to display the IP Configuration.

If an Auto-configuration IP address is displayed, that indicates possible broadband network problems or an improper connection between your computer and the SBG941. The Auto-configuration IP address, ranging from 169.254.0.0 to 169.254.255.255, is reserved for Automatic Private IP Addressing (APIPA).

Installing the Modem • Connecting to the Internet

Motorola SURFboard SBG941 Series Wireless Cable Modem Gateways • User Guide

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570280-001-a

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Contents Motorola SURFboard Safety and Regulatory Information Read This Before You BeginWireless LAN Information FCC Statements FCC Interference Statement Caring for the Environment by Recycling Recycling your Motorola EquipmentContents Basic Pages Wireless PagesStatus Pages Advanced PagesTroubleshooting Software License & WarrantyInside the Box Minimum System Requirements Contact InformationProduct Overview Front Panel OverviewWireless Rear Panel OverviewMAC Label Overview USBCabling the SBG941 Cabling the SBG941Cabling the SBG941U SBG941 LED Activity During StartupConnecting to the Internet Configuring TCP/IP in Windows XPOpen the Control Panel Configuring TCP/IP in Windows Vista Click All Programs Click Accessories Verifying the IP Address in Windows XPVerifying the IP Address in Windows Vista Setting Up a Wi-Fi Network Wall Mounting the ModemRenewing Your IP Address in Windows XP or Windows Vista Wall Mounting Template 10.20 cm 00 10.20 cm Basic Configuration Starting the SBG941 Configuration Manager CmgrChanging the SBG941 Default Password Configuration Manager Menu Options Bar SBG941 Menu Options BarGetting Help Configuring Port Triggers Gaming Configuration GuidelinesConfiguring the Firewall for Gaming Configuring a Gaming DMZ HostExiting the SBG941 Configuration Manager Status Pages Status SoftwareField Descriptions for the Status Connection Startup ProcedureStatus Connection Downstream ChannelStatus Security Field Descriptions for the Status SecurityStatus Diagnostics Ping UtilityTraceroute Utility Status Configuration Status Event LogBasic Setup Field Descriptions for the Basic SetupNapt mode Duration IP AddressMAC Address ExpiresBasic Dhcp Field Descriptions for the Basic DhcpBasic Ddns Field Descriptions for Basic DdnsBasic Backup Restoring Your SBG941 ConfigurationBacking Up Your SBG941 Configuration Advanced Pages Advanced OptionsHttp//WanIPAddress8080/ to access the SBG941 Field Descriptions for the Advanced OptionsField Descriptions for the Advanced IP Filtering EnabledAdvanced IP Filtering Start AddressField Descriptions for the Advanced MAC Filtering Setting a MAC Address FilterAdvanced MAC Filtering Click Add MAC AddressStart Port Advanced Port FilteringField Descriptions for the Advanced Port Filtering End PortAdvanced Port Forwarding Advanced Port Triggers Field Descriptions for the Advanced Port TriggersAdvanced DMZ Host Setting Up the DMZ HostEnable Target Range Start PortRIP Enable Advanced Routing Information Protocol SetupField Descriptions for the Advanced RIP Setup RIP AuthenticationRIP Reporting Interval RIP Authentication KeyRIP Authentication Key ID RIP Destination IP AddressFirewall Pages Firewall Web Content Filter Contact Email Address Firewall Local LogField Descriptions for the Firewall Local Log Smtp Server NameFirewall Remote Log Field Description for the Firewall Remote LogParental Control User Setup Parental Control PagesField Descriptions for the Parental Control User Setup Parental Control Basic Setup Parental Control Time of Day Access Policy Parental Control Event Log Wireless 802.11 Radio Field Descriptions for the Wireless 802.11 RadioPrimary Network Wireless 802.11 Primary NetworkField Descriptions for the Wireless 802.11 Primary Network Network Name SsidWPA Pre-Shared Key Shared Key AuthenticationWPA/WPA2 Encryption Show KeyCurrent Network Key 802.1x AuthenticationNetwork Key 1 PassPhraseWireless 802.11 Guest Network Field Descriptions for the Wireless 802.11 Guest Network 54g Mode Wireless 802.11 AdvancedField Descriptions for the Wireless 802.11 Advanced Basic Rate SetAfterburner Technology 54g ProtectionXPress Technology RateMAC Restrict Mode Wireless 802.11 Access ControlField Descriptions for the Wireless 802.11 Access Control Connected ClientsWireless 802.11 Wi-Fi Multimedia Field Descriptions for the Wireless 802.11 Wi-Fi MultimediaWireless Pages Wireless 802.11 Wi-Fi Multimedia Wireless Bridging Wireless 802.11 BridgingField Descriptions for the Wireless 802.11 Bridging Remote BridgesEncrypting Wireless LAN Transmissions Setting Up Your Wireless LANEncrypting Wireless LAN Transmissions Motorola recommends configuringInstalling Wireless Clients Configuring a Wireless Client for WPAInstalling Wireless Clients Configuring a Wireless Client for WEP Configuring a Wireless Client with the Network Name SsidPower light is off SolutionsTroubleshooting Solutions Cannot send orFront Panel LEDs and Error Conditions Front Panel LEDs and Error ConditionsWPA enabled Change the WPA Encryption to AES Software License You mayWarranty Information You may notSoftware License & Warranty Warranty Information Motorola, Inc Tournament Drive Horsham, PA 19044 U.S.A