If a status indicator light does not look correct, look for these possible problems:
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If LED is |
| Possible problems | |
not Lit |
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| • | Make sure the power switch is in the ON position. | |
Power | • | Make sure the power adapter is plugged into the DSL Gateway properly. | |
• | Try a known good wall outlet. | ||
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| • | Replace the power supply and/or unit. | |
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| • | Make sure that any telephone has a microfilter installed. | |
| • | Make sure that you are using the correct cable. The DSL cable is the thinner standard tele- | |
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| phone cable. | |
DSL | • | Make sure the DSL cable is plugged into the correct wall jack. | |
| • | Make sure the DSL cable is plugged into the DSL port on the DSL Gateway. | |
| • | Make sure the DSL line has been activated at the central office DSLAM. | |
| • | Make sure the DSL Gateway is not plugged into a micro filter. | |
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| • | Make sure you are using the Ethernet cable, not the DSL cable. The Ethernet cable is thicker | |
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| than the standard telephone cable. | |
| • | Make sure the Ethernet cable is securely plugged into the Ethernet jack on the PC. | |
| • | Make sure the Ethernet cable is securely plugged into the Ethernet port on the DSL Gate- | |
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| way. | |
Ethernet | • | Try another Ethernet cable if you have one available. | |
• | Make sure you have Ethernet drivers installed on the PC. | ||
1,2,3,4 | • | Make sure the PC’s TCP/IP Properties for the Ethernet Network Control Panel is set to obtain | |
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| an IP address via DHCP. | |
| • | Make sure the PC has obtained an address in the 192.168.1.x range. (You may have | |
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| changed the subnet addressing.) | |
| • | Make sure the PC is configured to access the Internet over a LAN. | |
| • | Disable any installed network devices (Ethernet, HomePNA, wireless) that are not being | |
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| used to connect to the DSL Gateway. | |
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