Mail, Bristol Inc, Phone | Emerson Process Management GFC, MICRO

How to return material for Repair or Exchange

Before a product can be returned to Bristol for repair, upgrade, exchange, or to verify proper operation, form (GBU 13.01) must be completed in order to obtain a RA (Return Authorization) number and thus ensure an optimal lead time. Completing the form is very important since the information permits the Bristol Repair Dept. to effectively and efficiently process the repair order.

You can easily obtain a RA number by:

A.FAX

Completing the form (GBU 13.01) and faxing it to (860) 945-3875. A BBI Repair Dept. representative will return call (or other requested method) with a RA number.

B.E-MAIL

Accessing the form (GBU 13.01) via the Bristol Web site (www.bristolbabcock.com) and sending it via E-Mail to brepair@bristolbabcock.com. A BBI Repair Dept. representative will return E-Mail (or other requested method) with a RA number.

C.Mail

Mail the form (GBU 13.01) to

Bristol Inc.

Repair Dept.

1100 Buckingham Street

Watertown, CT 06795

A BBI Repair Dept. representative will return call (or other requested method) with a RA number.

D.Phone

Calling the Bristol Repair Department at (860) 945-2442. A Bristol Repair Depart- ment representative will record a RA number on the form and complete Part I, then send the form to the Customer via fax (or other requested method) for Customer completion of Parts II & III.

A copy of the completed Repair Authorization Form with issued RA number should be in- cluded with the product being returned. This will allow us to quickly track, repair, and return your product to you.