Belkin F5D8631-4 user manual Troubleshooting

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Troubleshooting

I am NOT using a Belkin client card for a home network andI am having difficulty setting up Wireless Protected Access (WPA) security.

If you are not using a Belkin Wireless Desktop or Wireless Notebook Network Card that is not equipped with WPA-enabled software, a file from Microsoft called “Windows XP Support Patch for Wireless Protected Access” is available for free download. Download the patch from Microsoft by searching the knowledge base for Windows XP WPA.

Note: The file that Microsoft has made available works only with Windows XP. Other operating systems are not supported at this time. You also need to ensure that the wireless card’s manufacturer supports WPA and that you have downloaded and installed the latest driver from their support site.

Supported Operating Systems:

•Windows XP Professional

•Windows XP Home Edition

1.Under Windows XP, click “Start > Control Panel > Network Connections”.

2.Right-clicking on the “Wireless Networks” tab will display the following screen. Ensure the “Use Windows to configure my wireless network settings” check box is checked.

EN-91

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Contents N1 Wireless Modem Router Table of Contents Introduction Advantages of a Wireless NetworkRevolutionary N1 Wireless Technology with Mimo N1 Mimo Modem Router Placement Important Factors for Placement and SetupChoose the Quietest Channel for your Wireless Network Avoid Obstacles and InterferenceCordless Phones Secure Connections, VPNs, and AOL Country Number Internet adress Free Tech SupportProduct Overview Built-In Dynamic Host Configuration Protocol Dhcp Integrated 10/100 4-Port SwitchSetup Assistant Universal Plug and Play UPnPMAC Address Filtering Integrated N1 Wireless Access PointSetup Assistant Software System Requirements Package ContentsInternet Connection Settings Knowing your Modem Modem RouterWireless Security Wireless-Computer StatusWired-Computer Status Wireless Status Modem Router/Power StatusAdsl lineStatus Internet StatusReset Button Connections to Wired Computers YellowResetting the Modem Router Ii. Restoring the Factory DefaultsBrand New Setup Connecting and Configuring your Modem RouterConnecting and Configuring your Modem Router Replacing an Existing Modem or Modem Router Connecting and Configuring your Modem Router Select Country Checking SettingsConfirmation Screen Progress ScreenConnecting and Configuring your Modem Router EN-20 Troubleshooting EN-22 Hardware Connections Follow the Quick Installation Guide Alternate Setup MethodLogging into the Modem Router Logging out of the Modem RouterUnderstanding the Web-Based Advanced User Interface Quick-Navigation Links Login/Logout ButtonHome Button Help ButtonLAN Settings Internet-Status IndicatorInternet Settings FeaturesAlternate Setup Method Connection Type Setting your ISP Connection Type to PPPoE or PPPoA EN-30 Setting your Connection Type to Dynamic IP 1483 Bridged Setting your ISP Connection Type to Static IP IPoA Alternate Setup Method Setting Custom Domain Name Server DNS Settings Viewing the LAN Settings Using the Web-Based Advanced User InterfaceIP Address Changing LAN SettingsSubnet Mask Dhcp ServerIP Pool Lease TimeLocal Domain Name Viewing the Dhcp Client List Configuring the Wireless Network SettingsChanging the Wireless Network Name Ssid Using the Wireless Mode Switch Changing the Wireless ChannelUsing the Bandwidth Switch 802.11n & 802.11g & 802.11bWMM Wi-Fi Multimedia Using the Broadcast Ssid Feature Protected Mode SwitchChanging the Wireless Security Settings Using Wi-Fi Protected SetupEN-42 WPA2 Requirements Setting WPA/WPA2-Personal PSK Setting WPA Security Setting WPA-PSK Setting WEP Encryption Using a Hexadecimal Key Using the Access Point Mode Setting up an Allow Access List Setting MAC Address ControlSetting up a Deny Access List Configuring the Firewall Configuring Internal Forwarding Settings Manually Entering Settings into the Virtual ServerChoosing an Application Setting Client IP Filters Enabling the Demilitarized Zone DMZ Using Dynamic DNSSetting up the Modem Router’s Dynamic DNS Update Client Utilities Blocking an Icmp PingRestarting the Modem Modem Router Restoring Factory Default Settings Saving a Current Configuration EN-60 Restoring a Previous Configuration EN-62 Checking for a New Version of Firmware Updating the FirmwareDownloading a New Version of Firmware Updating the Modem Router’s Firmware EN-66 Changing System Settings Setting or Changing the Administrator PasswordChanging the Login Time-Out Setting Enabling Remote Management Setting the Time and Time ZoneEnabling/Disabling NAT Network Address Translation Enabling/Disabling UPnP Enabling/Disabling Auto Firmware UpdateManually Configuring Network Settings in Mac OS up to Manually Configuring Network SettingsEN-72 Manually Configuring Network Settings in Mac OS Manually Configuring Network SettingsEN-74 EN-75 Manually Configuring Network Settings in Windows 98 or Me Microsoft Internet Explorer 4.0 or Higher Recommended Web Browser SettingsNetscape Navigator 4.0 or Higher Troubleshooting Setup Assistant CD does not automatically startSetup Assistant cannot find my Modem Router EN-80 Troubleshooting EN-82 Troubleshooting Can’t connect to the Internet wirelessly Troubleshooting EN-86 C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key Click OK, and then Apply to save the settings Do Belkin products support WPA? EN-90 Troubleshooting EN-92 802.11g Plus Mimo 802.11g with Mimo MRC Belkin Wireless Comparison ChartEN-94 Information Federal Communications Commission NoticeModifications Canada-Industry Canada IC What is not covered by this warranty? What will we do to correct problems?How to get service What the period of coverage isHow state law relates to the warranty EC Declaration of Conformity to R&TTE Directive 1999/5/EC Belkin Tech Support

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