Belkin F5D8631-4 user manual Can’t connect to the Internet wirelessly

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Troubleshooting

I can’t connect to the Internet wirelessly.

If you are unable to connect to the Internet from a wireless computer, please check the following items:

1.Look at the lights on your Modem Router. If you’re using a Belkin Modem Router, the lights should be as follows:

The “modem router” LED should be on.

The “radio wave” LED above the “modem router” LED should be on.

The “modem” light should be on, and not blinking.

The “internet” LED should be on, and not blinking.

The “Wireless” light should be on, not blinking.

2.Open your wireless utility software by clicking on the icon in the system tray at the bottom, right-hand corner of the screen.

3.The exact window that opens will vary depending on the model of wireless card you have; however, any of the utilities should have a list of “Available Networks”—those wireless networks it can connect to.

Does the name of your wireless network appear in the results?

Yes, my network name is listed—go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, but my network name is listed”.

No, my network name is not listed—go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, and my network name is not listed”.

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Contents N1 Wireless Modem Router Table of Contents Advantages of a Wireless Network IntroductionRevolutionary N1 Wireless Technology with Mimo N1 Mimo Important Factors for Placement and Setup Modem Router PlacementCordless Phones Choose the Quietest Channel for your Wireless NetworkAvoid Obstacles and Interference Secure Connections, VPNs, and AOL Free Tech Support Country Number Internet adressProduct Overview Setup Assistant Integrated 10/100 4-Port SwitchBuilt-In Dynamic Host Configuration Protocol Dhcp Universal Plug and Play UPnPIntegrated N1 Wireless Access Point MAC Address FilteringInternet Connection Settings Package ContentsSetup Assistant Software System Requirements Knowing your Modem Modem RouterWired-Computer Status Wireless SecurityWireless-Computer Status Adsl lineStatus Modem Router/Power StatusWireless Status Internet StatusResetting the Modem Router Connections to Wired Computers YellowReset Button Ii. Restoring the Factory DefaultsConnecting and Configuring your Modem Router Brand New SetupConnecting and Configuring your Modem Router Replacing an Existing Modem or Modem Router Connecting and Configuring your Modem Router Confirmation Screen Checking SettingsSelect Country Progress ScreenConnecting and Configuring your Modem Router EN-20 Troubleshooting EN-22 Alternate Setup Method Hardware Connections Follow the Quick Installation GuideUnderstanding the Web-Based Advanced User Interface Logging into the Modem RouterLogging out of the Modem Router Home Button Login/Logout ButtonQuick-Navigation Links Help ButtonInternet Settings Internet-Status IndicatorLAN Settings FeaturesAlternate Setup Method Connection Type Setting your ISP Connection Type to PPPoE or PPPoA EN-30 Setting your Connection Type to Dynamic IP 1483 Bridged Setting your ISP Connection Type to Static IP IPoA Alternate Setup Method Setting Custom Domain Name Server DNS Settings Using the Web-Based Advanced User Interface Viewing the LAN SettingsSubnet Mask Changing LAN SettingsIP Address Dhcp ServerLocal Domain Name IP PoolLease Time Configuring the Wireless Network Settings Viewing the Dhcp Client ListChanging the Wireless Network Name Ssid Using the Bandwidth Switch Changing the Wireless ChannelUsing the Wireless Mode Switch 802.11n & 802.11g & 802.11bChanging the Wireless Security Settings Using the Broadcast Ssid Feature Protected Mode SwitchWMM Wi-Fi Multimedia Using Wi-Fi Protected SetupEN-42 WPA2 Requirements Setting WPA/WPA2-Personal PSK Setting WPA Security Setting WPA-PSK Setting WEP Encryption Using a Hexadecimal Key Using the Access Point Mode Setting MAC Address Control Setting up an Allow Access ListSetting up a Deny Access List Configuring the Firewall Choosing an Application Configuring Internal Forwarding SettingsManually Entering Settings into the Virtual Server Setting Client IP Filters Using Dynamic DNS Enabling the Demilitarized Zone DMZSetting up the Modem Router’s Dynamic DNS Update Client Blocking an Icmp Ping UtilitiesRestarting the Modem Modem Router Restoring Factory Default Settings Saving a Current Configuration EN-60 Restoring a Previous Configuration EN-62 Updating the Firmware Checking for a New Version of FirmwareDownloading a New Version of Firmware Updating the Modem Router’s Firmware EN-66 Changing the Login Time-Out Setting Changing System SettingsSetting or Changing the Administrator Password Setting the Time and Time Zone Enabling Remote ManagementEnabling/Disabling NAT Network Address Translation Enabling/Disabling Auto Firmware Update Enabling/Disabling UPnPManually Configuring Network Settings Manually Configuring Network Settings in Mac OS up toEN-72 Manually Configuring Network Settings Manually Configuring Network Settings in Mac OSEN-74 EN-75 Manually Configuring Network Settings in Windows 98 or Me Recommended Web Browser Settings Microsoft Internet Explorer 4.0 or HigherNetscape Navigator 4.0 or Higher Setup Assistant cannot find my Modem Router TroubleshootingSetup Assistant CD does not automatically start EN-80 Troubleshooting EN-82 Troubleshooting Can’t connect to the Internet wirelessly Troubleshooting EN-86 C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key Click OK, and then Apply to save the settings Do Belkin products support WPA? EN-90 Troubleshooting EN-92 Belkin Wireless Comparison Chart 802.11g Plus Mimo 802.11g with Mimo MRCEN-94 Modifications InformationFederal Communications Commission Notice Canada-Industry Canada IC How to get service What will we do to correct problems?What is not covered by this warranty? What the period of coverage isHow state law relates to the warranty EC Declaration of Conformity to R&TTE Directive 1999/5/EC Belkin Tech Support
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