Belkin F5D9630-4 user manual Troubleshooting, Problem, Solution

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Troubleshooting

Problem:

Setup Assistant CD does not automatically start.

Solution:

If the CD-ROM does not start the Setup Assistant automatically, it could be that the computer is running other applications that are interfering with the CD drive.

1. If the Setup Assistant Welcome screen does not appear within 15-

20seconds, open up your CD-ROM drive by double-clicking on the “My Computer” icon that is located on your desktop.

2. Next, double-click on the CD-ROM drive that the Setup Assistant CD has been placed in to start the installation.

3. The Setup Assistant should start within a few seconds. If, instead, a window appears showing the files on the CD, double-click on the icon labeled “SetupAssistant”.

4. If the Setup Assistant still does not start, reference the section titled “Manually Configuring Network Settings” (page 62) of this User Manual for an alternative setup method).

Problem:

Setup Assistant cannot find my Router.

Solution:

If the Setup Assistant is not able to find the Router during the installation process, please check the following items:

1. If the Setup Assistant is not able to find the Router during the installation process, there may be third-party firewall software installed on the computer attempting to access the Internet.

Examples of third-party firewall software are ZoneAlarm, BlackICE PC Protection, McAfee Personal Firewall, and Norton Personal Firewall. If you do have firewall software installed on your computer, please make sure that you properly configure it. You can determine if the firewall software is preventing Internet access by temporarily turning it off. If, while the firewall is disabled, Internet access works properly, you will need to change the firewall settings to function properly when it is turned on. Please refer to the instructions provided by the publisher of your firewall software for instructions on configuring the firewall to allow Internet access.

2. Unplug power to the Router for 10 seconds, and then plug the

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Contents Wireless G+ Mimo ADSL2+ Modem Router Table of Contents Advantages of a Wireless Network IntroductionPlacement of your Wireless G Plus Mimo ADSL2+ Modem Router Important Factors for Placement and SetupRouter Placement IntroductionChoose the Quietest Channel for your Wireless Network Avoid Obstacles and InterferenceCordless Phones Secure Connections, VPNs, and AOL Product Features Product OverviewProduct Overview Package Contents Setup Assistant Software System RequirementsKnowing your Router System RequirementsFront Panel Power LED Knowing your RouterNetwork Status Display LAN Status LEDs Wlan Status LEDInternet LED Back Panel DSL LineEthernet Ports Reset Button Power PlugConnecting and Configuring your Router Set Up the Router Run the Setup Assistant Software Replacing an Existing Modem or Modem RouterConnecting and Configuring your Router Section Connecting and Configuring your Router Connecting and Configuring your Router Connecting and Configuring your Router Congratulations Troubleshooting Optional Assistance Connecting Other ComputersCongratulations Alternate Setup Method Hardware Connections Follow the Quick Installation GuideLogging out of the Router Understanding the Web-Based Advanced User InterfaceQuick-Navigation Links Home ButtonAlternate Setup Method Connection Type Setting your ISP Connection Type to PPPoE or PPPoA Alternate Setup Method Setting your Connection Type to Dynamic IP 1483 Bridged Setting your ISP Connection Type to Static IP IPoA Setting Custom Domain Name Server DNS Settings Using Dynamic DNS Setting up the Router’s Dynamic DNS Update ClientAlternate Setup Method Using the Web-Based Advanced User Interface Viewing the LAN SettingsUsing the Web-Based Advanced User Interface Changing LAN SettingsUsing the Web-Based Advanced User Interface Viewing the Dhcp Client ListConfiguring the Wireless Network Settings Wi-FiMultimedia WMM SettingsChanging the Wireless Network Name Ssid Changing the Wireless ChannelUsing the Wireless Mode Switch 802.11g + 802.11bWPA2 Requirements Setting WPA/WPA2-Personal PSK Setting WPA Security Setting WPA-PSKSetting WPA-Enterprise Radius Settings Setting WEP Encryption Setting WPA2-Enterprise Radius SettingsUsing a Hexadecimal Key Wireless Bridge Configuring the Firewall Configuring Internal Forwarding SettingsManually Entering Settings into the Virtual Server Choosing an ApplicationSetting Client IP Filters Setting MAC-Address ControlEnabling the Demilitarized Zone DMZ Blocking an Icmp PingSecurity Log Restarting the Router to Restore Normal Operation UtilitiesRestarting the Router Restoring Factory Default Settings Saving a Current Configuration Restoring a Previous Configuration Updating the Firmware Checking for a New Version of FirmwareDownloading a New Version of Firmware Using the Web-Based Advanced User Interface Updating the Router’s Firmware Changing System Settings Setting or Changing the Administrator PasswordChanging the Login Time-Out Setting Setting the Time and Time Zone Enabling Remote ManagementUsing the Web-Based Advanced User Interface Enabling/Disabling Auto Firmware Update Enabling/Disabling UPnPManually Configuring Network Settings Manually Configuring Network SettingsManually Configuring Network Settings in Mac OS up to Manually Configuring Network Settings in Mac OS Manually Configuring Network Settings Manually Configuring Network Settings in Windows 98 or Me Manually Configuring Network Settings Recommended Web Browser settings Recommended Web Browser SettingsMicrosoft Internet Explorer 4.0 or Higher Recommended Web Browser settings Netscape Navigator 4.0 or Higher Troubleshooting ProblemSolution Setup Assistant cannot connect my Router to the Internet Troubleshooting Can’t connect to the Internet wirelessly Troubleshooting Troubleshooting C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key Troubleshooting Click OK, and then Apply to save the settings Troubleshooting XP WPA Wireless Comparison Chart Belkin Technical Support Technical SupportInformation FCC StatementInformation ModificationsSection Free Tech Support