Belkin F5D9630-4 user manual Troubleshooting

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Troubleshooting

* The “WLAN Status” LED should be on, not blinking.

2. Open your wireless utility software by clicking on the icon in the system tray at the bottom, right-hand corner of the screen.

3. The exact window that opens will vary depending on the model of wireless card you have; however, any of the utilities should have a list of “Available Networks”—those wireless networks it can connect to.

Does the name of your wireless network appear in the results?

Yes, my network name is listed—go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, but my network name is listed”.

No, my network name is not listed—go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, and my network name is not listed”.

Problem:

I can’t connect to the Internet wirelessly, but my network name is listed.

Solution:

If the name of your network is listed in the “Available Networks” list, please follow the steps below to connect wirelessly:

1. Click on the correct network name in the “Available Networks” list.

2. If the network has security (encryption) enabled, you will need to enter the network key. For more information regarding security, see the section entitled “Changing the Wireless Security Settings”.

3. Within a few seconds, the tray icon in the lower, left-hand corner of your screen should turn green, indication of a successful connection to the network.

Problem:

I can’t connect to the Internet wirelessly, and my network name is not listed.

Solution:

If the correct network name is not listed under “Available Networks” in the wireless utility, please attempt the following troubleshooting steps:

1. Temporarily move computer, if possible, five to 10 feet from the 74

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Contents Wireless G+ Mimo ADSL2+ Modem Router Table of Contents Advantages of a Wireless Network IntroductionPlacement of your Wireless G Plus Mimo ADSL2+ Modem Router Important Factors for Placement and SetupRouter Placement IntroductionAvoid Obstacles and Interference Choose the Quietest Channel for your Wireless NetworkCordless Phones Secure Connections, VPNs, and AOL Product Features Product OverviewProduct Overview Package Contents Setup Assistant Software System RequirementsKnowing your Router System RequirementsKnowing your Router Front Panel Power LEDNetwork Status Display LAN Status LEDs Wlan Status LEDBack Panel DSL Line Internet LEDEthernet Ports Reset Button Power PlugConnecting and Configuring your Router Set Up the Router Run the Setup Assistant Software Replacing an Existing Modem or Modem RouterConnecting and Configuring your Router Section Connecting and Configuring your Router Connecting and Configuring your Router Connecting and Configuring your Router Congratulations Troubleshooting Optional Assistance Connecting Other ComputersCongratulations Alternate Setup Method Hardware Connections Follow the Quick Installation GuideLogging out of the Router Understanding the Web-Based Advanced User InterfaceQuick-Navigation Links Home ButtonAlternate Setup Method Connection Type Setting your ISP Connection Type to PPPoE or PPPoA Alternate Setup Method Setting your Connection Type to Dynamic IP 1483 Bridged Setting your ISP Connection Type to Static IP IPoA Setting Custom Domain Name Server DNS Settings Using Dynamic DNS Setting up the Router’s Dynamic DNS Update ClientAlternate Setup Method Using the Web-Based Advanced User Interface Viewing the LAN SettingsUsing the Web-Based Advanced User Interface Changing LAN SettingsUsing the Web-Based Advanced User Interface Viewing the Dhcp Client ListConfiguring the Wireless Network Settings Wi-FiMultimedia WMM SettingsChanging the Wireless Network Name Ssid Changing the Wireless ChannelUsing the Wireless Mode Switch 802.11g + 802.11bWPA2 Requirements Setting WPA/WPA2-Personal PSK Setting WPA Security Setting WPA-PSKSetting WPA-Enterprise Radius Settings Setting WEP Encryption Setting WPA2-Enterprise Radius SettingsUsing a Hexadecimal Key Wireless Bridge Configuring the Firewall Configuring Internal Forwarding SettingsManually Entering Settings into the Virtual Server Choosing an ApplicationSetting Client IP Filters Setting MAC-Address ControlEnabling the Demilitarized Zone DMZ Blocking an Icmp PingSecurity Log Utilities Restarting the Router to Restore Normal OperationRestarting the Router Restoring Factory Default Settings Saving a Current Configuration Restoring a Previous Configuration Checking for a New Version of Firmware Updating the FirmwareDownloading a New Version of Firmware Using the Web-Based Advanced User Interface Updating the Router’s Firmware Setting or Changing the Administrator Password Changing System SettingsChanging the Login Time-Out Setting Setting the Time and Time Zone Enabling Remote ManagementUsing the Web-Based Advanced User Interface Enabling/Disabling Auto Firmware Update Enabling/Disabling UPnPManually Configuring Network Settings Manually Configuring Network SettingsManually Configuring Network Settings in Mac OS up to Manually Configuring Network Settings in Mac OS Manually Configuring Network Settings Manually Configuring Network Settings in Windows 98 or Me Manually Configuring Network Settings Recommended Web Browser Settings Recommended Web Browser settingsMicrosoft Internet Explorer 4.0 or Higher Recommended Web Browser settings Netscape Navigator 4.0 or Higher Problem TroubleshootingSolution Setup Assistant cannot connect my Router to the Internet Troubleshooting Can’t connect to the Internet wirelessly Troubleshooting Troubleshooting C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key Troubleshooting Click OK, and then Apply to save the settings Troubleshooting XP WPA Wireless Comparison Chart Belkin Technical Support Technical SupportInformation FCC StatementInformation ModificationsSection Free Tech Support