Troubleshooting
type in “ISP”.
If you are still unable to access the Internet after verifying these settings, please contact Belkin Technical Support.
Problem:
•The Setup Assistant completed, but my web browser doesn’t work.
•I am unable to connect to the Internet. The “ADSL” LED on my Router is blinking, and the “Internet” LED is solid.
Solution:
1. If the “ADSL” LED is blinking, and the “Internet” LED is solid, but you are unable to access the Internet, there may be third- party firewall software installed on the computer attempting to access the Internet. Examples of
2. If you do have firewall software installed on your computer, please make sure that you properly configure it. You can determine if the firewall software is preventing Internet access by temporarily turning it off. If, while the firewall is disabled, Internet access works properly, you will need to change the firewall settings to function properly when it is turned on.
3. Please refer to the instructions provided by the publisher of your firewall software for instructions on configuring the firewall to allow Internet access.
If you are still unable to access the Internet after disabling any firewall software, please contact Belkin Technical Support.
Problem:
I can’t connect to the Internet wirelessly.
Solution:
If you are unable to connect to the Internet from a wireless computer, please check the following items:
1. Look at the lights on your Router. If you’re using a Belkin Router, the lights should be as follows:
•The “Power” LED should be on.
•The “ADSL” LED should be on, and not blinking.
•The “Internet” LED should be on, and not blinking.
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