Multi Tech Equipment MTA128ST manual Apple Macintosh Compatibility

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Troubleshooting

When using X.75 data protocol to transfer data via the Zmodem, the Zmodem displays Intermittent bad packet errors and data throughput drops.

This occurs in cases when the X.75 packet size is greater than 1024 bytes and the terminal adapter sending the file has a fast serial baud rate (e.g., 115200 bps) and the terminal adapter receiving the file has a slow serial baud rate (e.g., 19200 bps). To reduce or possibly eliminate this, reduce the X.75 packet size (S53) to a value less than or equal to 102 bytes (e.g., ATS53=512). However, if you set the receiving terminal adapter’s serial baud rate nearly equal to or greater than the serial baud rate of the sending terminal adapter, then the packet size can be greater than 1024, and Zmodem transfers the data without bad packet errors.

The MTA128ST/NT won’t accept V.120 calls from a 3Com Impact IQ terminal adapter. The Impact IQ displays a connected status, but the MTA128ST/NT does not.

The MTA128ST/NT is looking for a SABME command from the Impact IQ to finish establishing the V.120 connection. However, the Impact IQ won’t send a SABME until it has data to send. Have the Impact IQ send a character by pressing any key (such as the space bar) on the terminal attached to the Impact IQ. The MTA128ST/NT responds with a CONNECT message and displays the key you pressed (e.g., a space).

MTA128ST/NT receives garbage characters when connected to a 3Com Impact IQ terminal adapter.

Most likely, the Impact IQ has compression turned on. The compression used by the Impact IQ is incompatible with the compression used by the MTA1 28ST/NT. Disconnect the data connection and give the Impact IQ the command AT%CO and then establish the data connection again. The garbage characters should disappear.

The MTA128ST/NT receives garbage characters after receiving several good characters when connected to a 3Com Son ix adapter.

Most likely, the Sonix has compression turned on. The compression used by the Sonix is incompatible with the compression used by the MTA1 28ST/NT. Disconnect the data connection and the give the Sonix the command AT”HO (that’s a double quote) and then establish the data connection again. The garbage characters should disappear.

Each time a 3Com Sonix terminal adapter originates a V.120 call, the MTA128ST answers the call as a V.110 call.

The Sonix sends V.1 10 information in the SETUP message to the network. Since the MTA128ST’s default is with Auto Protocol Detection enabled (ATS52=1), it looks at SETUP information from the Sonix and determines erroneously that it is a V.1 10 call. Disable Auto Protocol Detection in the MTA128ST with the command ATS52=0 and try the connection again.

The MTA128ST/NT won’t connect to an ELSA terminal adapter with the V.120 data protocol.

Most likely, the ELSA terminal adapter has compression turned on. The compression used by the ELSA terminal adapter is incompatible with compression used by the MTA128ST/NT. Give the ELSA the command AT%CO to disable compression and try again.

Apple Macintosh Compatibility

The IWay Hopper works with all Macintosh models with a serial port. Some models may require a USB-to- serial adapter since the MTA1 28ST/NT is a serial RS-232 device. Scripts are provided for Mac OS 8 through Mac OS X. These scripts also work with Mac OS 7.x with the Apple Internet Connection Kit installed. (OS 8 and 8.1 have the Apple Internet Connection Kit built-in and Mac OS 8.5 through Mac OS X have Internet connection capabilities built-in.) If you don’t use the Internet connection abilities provided by the Mac OS, then you will need to create your own initialization string to suit your needs. Generally, these initialization strings can be based on the Factory Profile command &Fn to set up the desired protocol.

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Contents Page Revision Date Description Model MTA128ST/NT S000305C Rev. CTrademarks Contents Product Description Introduction and DescriptionSpid Service Profile ID FeaturesIsdn BRI Line NT1 ConnectionInterlace Pin TE SignalPin LED Indicators LED P1 LED P2 LED LED Indicators Switch CompatibiltiyCommand Interface ConnectorsSafety Warnings Hardware InstallationConnecting your TA Connect the TA to Your PC RS-232 Connection Network Configuration Configuration UtilitiesIntroduction Before You StartVoice TEI Call Control ConfigurationDialing Numbers COM Port SettingsDCD Drop Time Configuring your TA Page Page Page Page Page Page Page Page AT Commands MTA128S T/NT Commands and S-RegistersAT Commands by Function Analog Pots Call Commands Digital Data Call Commands aRegisters Register SummaryAT Commands, S-Registers, and Result Codes Result Codes Using AT Commands to Operate the MTA128ST/NTAnswering a Call Making a CallAnswering Manually Hanging UpAnswering Automatically Specific Troubleshooting Situations Troubleshooting the TATroubleshoot ing IntroductionDebugging/Logging/Troubleshooting S-Registers Debugging/Logging/Troubleshooting CommandsNone of the LEDs light when the MTA128ST/NTis on Debugging/Logging/Troubleshooting Command Summary ATMTA128ST/NT does not respond to commands You can place data calls but not voice calls or vice versa MTA128ST/NT dials but cannot make a connectionYou cannot place two simultaneous data calls MTA128ST/NT cannot connect when answeringMTA128ST/NT disconnects while online File transfer appears slower than it should beApple Macintosh Compatibility Making PPP/MLPPP Connections Bonding Using the &, I and + CharactersSoftware Applications that can Format PPP Data Dynamic Bandwidth Allocation DBADBA Data Protocols DBA Features Bandwidth-on-Demand BOD-S60, S61, S62, and S63PPP/MLPPP Warranty Warranty, Service, and Tech SupportRepair Procedures for U.S. and Canadian Customers Repair Procedures for International Distributors Replacement PartsQuick Setup Factory Profiles AppendixAConfiguration ProfilesQuick Setup Example Appendix B Ordering Your Isdn Li ne Bearer ServiceLoop Qualification Using Isdn Ordering Codes IOCs Capability S previously Generic Data M J3 previously Generic Data J-1DNM5 previously Generic Data M-1DN Ordering Isdn Without IOCs Appendices Appendices FCC AppendixC FCCand Canadian RegulationCanadian Limitations Notice Firmware-based Configuration Utility AppendixD Configuration MethodsConfiguration via AT Commands Using AT Commands to Configure the MTA128ST/NTGlossary SymbolGlossary IETFInternet Engineering Task Force PPPMultilink Protocol or MP-is an Internet Glossary TA-Seeterminal adapter Information pages from a central resource. See also Isdn Canadian Regulation 56 Appendix IndexUart
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