Warranty and Disclaimer
Statement
Scientific-Atlanta (S-A) warrants good title to any hardware furnished by it. S-A warrants that during the Warranty Period as defined below services will be performed in a good and workmanlike manner. S-A also warrants that during the Warranty Period, each item S-A delivers (other than separately licensed software and services) (an “Item”) will be free from material defects in workmanship and materials and under ordinary use, conform in all material respects to its published specifications current at the time the Item was shipped, downloaded, otherwise delivered to Customer. During the Warranty Period, S-A will use reasonable commercial efforts to correct errors detected in licensed software after receiving notification of such errors from Customer.
Items may include refurbished goods, subassemblies, or components, which S-A warrants as provided in this section.
Warranty Period
The Warranty Period begins on the date the Item is delivered and extends for 12 months for hardware and 90 days for software, parts, and services. S-A will repair or replace, at its option, any product that fails to satisfy this Warranty and that is returned to S-A by Customer at Customer’s expense during the Warranty Period, unless the failure was the result of shipping; improper installation, maintenance or use; abnormal conditions of operation; attempted modification or repair by Customer; or an act of God. S-A will re-perform any services that do not conform to this Warranty provided S-A has received notice of non-conformance within the Warranty Period.
Disclaimer
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. S-A DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN ANY LICENSED SOFTWARE WILL MEET THE CUSTOMER’S REQUIREMENTS OR THAT THE OPERATION OF THE LICENSED SOFT- WARE WILL BE UNINTERRUPTED OR ERROR-FREE. ANY THIRD-PARTY SOFTWARE SUPPLIED WITH OR INCORPORATED IN ANY ITEM IS PROVIDED “AS IS,” WITHOUT WARRANTIES OF ANY KIND. IF A THIRD PARTY SUPPLIES ANY ADDITIONAL WARRANTIES, SUCH WARRANTIES WILL BE OFFERED DIRECTLY BY SUCH THIRD PARTY TO CUSTOMER. CUSTOMER'S SOLE REMEDY FOR ANY BREACH OF WAR- RANTY IS THE REPAIR OR REPLACEMENT, AT S-A’S OPTION, OF THE FAILED ITEM. S-A SPECIFICALLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, TO CUSTOMERS, RESELLERS, DISTRIBUTORS, OR END USERS OF CUSTOMER.
Customer’s Responsibility
Customer must pay packing, crating, and transportation costs to and from the factory.
At Customer’s request, S-A will make reasonable efforts to provide warranty service at Customer’s premises, provided Customer pays S-A’s then current rates for field services and the associated travel and living expenses.
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