Scientific Atlanta Power Supply Unit manual Product Support, Obtaining Support, Assistance Centers

Page 26

Product Support

Obtaining Support

 

IF you have…

THEN…

 

 

 

 

general questions about this product

Contact your distributor or sales agent

 

 

for product information.

 

 

 

 

technical questions about this product

Contact the customer services

 

 

department.

 

 

 

Assistance Centers

 

Use the following table to find the assistance center in your area.

 

Region

Assistance Centers

Telephone, Fax Numbers and E-mail

 

 

 

 

 

 

North America

SciCareBroadband

￿￿

For Technical Support, call:

 

South America

Services – a division of

 

Toll-free

1-800-722-2009

 

Central America

Scientific-Atlanta

 

 

 

Local

770-236-5400

 

 

Atlanta, Georgia

 

 

 

 

Fax

770-236-5748

 

 

United States

 

 

 

 

 

 

 

 

 

￿￿

For Customer Service questions, call:

 

 

 

 

Toll-free

1-800-722-2009

 

 

 

 

Local

770-236-6900

 

 

 

 

Fax

770-236-5477

 

 

 

 

 

 

Europe

BarcoNet nv-Belgium

Telephone

32-(0)56 445 197

 

 

- a Scientific-Atlanta

Fax

32-(0)56 445 053

 

 

company

E-mail

support@barconet.com

 

 

Luipaardstraat 12

 

 

 

 

 

B-8500 Kortrijk

 

 

 

 

 

Belgium

 

 

 

 

 

 

 

 

 

Europe

BarcoNet A/S-

Telephone

45 39 17 00 00

 

 

Denmark- a Scientific-

Fax

45 39 17 00 10

 

 

Atlanta company

E-mail

support.dk@barconet.com

 

 

Tobaksvejen 23A

 

 

 

 

 

DK-2860 Søborg

 

 

 

 

 

Denmark

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Continued on next page

3-2

Customer Information

6984278 Rev A

Image 26
Contents Dense QAM Array Power Supply Unit Please Read This Entire Guide Dense QAM Array Power Supply Unit Copyright Trademark AcknowledgmentsPublication Disclaimer Contents Read and Retain Instructions Safety PrecautionsService Personnel, Users and Operators Precautions Guidelines for UsersGeneral Guidelines for Service PersonnelRequirements for the Installation Site Electrical Shock HazardFire Hazard ESDEMC Statement Warranty and DisclaimerWarranty Period DisclaimerClaims Under This Warranty Limitation of LiabilityRelated Publications About This GuideAudience Scope Page Overview This ChapterAbout the Dense QAM Array PSU DrawingFeatures and Benefits Indication LEDsProduct Identification LabelChapter Installation Installing the Dense QAM Array PSU To Install the Dense QAM Array PSU Installing the Dense QAM Array PSU Removing the PSU from the chassis To Remove a Dense QAM Array PSUPage Chapter Customer Information Assistance Centers Product SupportObtaining Support Support.my@barconet.com Returning Products IntroductionReturning Products Packing and Shipping the Product Returning the Product to BarcoNet Europe or Asia Page Appendix Page Physical Specifications SpecificationsEnvironment Specifications Electrical Specifications Glossary Term, Acronym Meaning AbbreviationPage Page Comment Now