Sierra Wireless 555 manual 100 2130142

Page 100

AirCard 555 Network Card User Guide

Table 9-1: Problem Causes and Suggestions

Problem

 

Possible Causes

 

Suggestions

 

 

 

 

 

When clicking the

a.

KeyGuard is on.

a.

Turn KeyGuard off. See page 73.

dial pad buttons,

 

 

 

 

nothing happens.

 

 

 

 

 

 

 

 

Windows 2000: The

a. Dial-Up Networking needs to

a.

Close Watcher. Access Dial-Up

drop-down list of

 

be refreshed.

 

Networking (My Computer > Dial-Up

connections in the

 

 

 

Networking). Enter information as

main Watcher

 

 

 

requested. Restart Watcher.

window is empty.

 

 

 

 

 

 

 

Dial-Up Networking

 

 

 

 

does not show the

 

 

 

 

Express Network

 

 

 

 

and Quick 2 Net

 

 

 

 

connections.

 

 

 

 

 

 

 

The error “read

This error occurs in Windows 98

Uninstall the Venturi software and reinstall

socket in use”

and Windows Me if you install the

it from the AirCard CD. To uninstall Venturi:

occurs.

AirCard driver after you install

1.

Open the Control Panel (by selecting

 

Venturi. (The reason for the error

 

 

Start > Settings > Control Panel).

 

is that Venturi installs a software

 

 

2.

Double click the Add/Remove

 

layer that is effectively removed

 

during driver installation.)

 

Programs icon.

 

 

 

3.

Select Venturi Personal Client and

 

 

 

 

click the Add/Remove… button.

 

 

 

4.

Confirm that you want to remove the

 

 

 

 

software by clicking OK.

 

 

 

Install the Venturi software using the

 

 

 

instructions on page 33.

 

 

 

 

Watcher displays the

Inadequate signal strength may

a.

Ensure your antenna is properly

message, “Not in

occur for any of these reasons:

 

attached and is perpendicular to the

service”, in the LCD

a.

You are outside the network

 

AirCard.

area of the Watcher

 

coverage area.

b.

Verify that you are within the coverage

window and the

 

antenna icon is

b. Your antenna is not attached

 

area of your service provider.

crossed out.

 

or is pointed in the wrong

 

Coverage maps are available from the

 

 

direction.

 

Sierra Wireless web site,

 

c. You may be inside a building

 

www.sierrawireless.com.

 

c.

Try changing your location or re-

 

 

or near a structure that is

 

 

causing radio interference.

 

orienting your antenna.

 

 

 

 

 

 

 

 

 

 

 

 

100

 

‘

 

 

 

2130142

 

 

 

Page 99 Page 101
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Contents User Guide Page Important Notice Safety and Hazards Limitation Liability Patents Copyright Trademarks Comments Technical Support AirCard 555 Network Card User Guide 2130142 Table of Contents AirCard 555 Wireless Network Card User Guide Installation and Use on Handheld/Pocket PCs AirCard 555 Wireless Network Card User Guide Technical Specifications Regulatory InformationAirCard 555 Wireless Network Card User Guide 2130142 AirCard 555 Basics Page SMS Short Message Service, which allows you to send Introducing the AirCard 555 Network CardNetwork Card, a Modem, and a Phone Package ContentsAbout This Guide Getting Started Account Activation ConfigurationAirCard 555 Software Coverage PricingCare and Maintenance of Your AirCard 555 Wireless Network AirCard 555 Network Card User Guide 2130142 Installation and Use on Notebook PCs Page System Requirements Installation on Notebook PCsSystem Resource Requirements Windows 95 Pre-Installation Procedures AirCard Software Installation ProceduresVerifying That the PC Card Slots Are Enabled Verifying That TCP/IP Is Installed Start menu Installation Procedures for Windows XP and NT Windows XP Driver Installation Windows NT Driver InstallationVerifying That the PC Card Slots Are Enabled Determining Whether Networking is InstalledAirCard 555 Network Card User Guide Installation and Use on Notebook PCs Installing the Modem Driver Verifying that RAS is InstalledVenturi Software Installation Inserting the AirCard Card Insertion and RemovalRemoving the AirCard Account Configuration Procedures AirCard 555 Network Card User Guide Watcher Window and Indicators Components of the Watcher Window Menu BarMinimize, Toggle Full/ Compact, and Close Buttons Connection Status Area Icons Connection Status AreaIcon Meaning Connection Status Area Icons Call Status Box Indicator Area Indicator Area IconsTaskbar Icons Status Area IconsWatcher Window and Indicators AirCard 555 Network Card User Guide 2130142 Data Connections Dial-Up Connections These steps are required to make a dial-up connectionExpress Network Connections Quick 2 Net ConnectionsIncoming Data Calls AirCard 555 Network Card User Guide Voice Connections Dial Pad Scratch Pad Outgoing Calls Incoming CallsDial Pad Watcher Dial PadScratch Pad Outgoing Calls Incoming CallsVoice Connections AirCard 555 Network Card User Guide 2130142 Watcher Menu Options View MenuAlways On Top DockingToggle Full/Compact Full Window Compact WindowTools Menu Mobile Messenger Reading SMS Messages The InboxConfirm that you want to delete the messages by clicking To forward a message Select the message header Outgoing Message Status Icons Icon Meaning SavedSent DeliveredIcon Meaning Partially Sent Not SentSelect Edit Clear Exiting the Mobile Messenger Window Phone BookMake any changes in the Contact Properties window Call Log Synchronization of Outlook and Your Phone BookCall Direction Icons Icon Meaning Incoming CallOutgoing Call Missed CallTo delete all records in the call log Dial-Up Manager To change an existing record in the Dial-Up Manager window Activation Wizard… KeyGuardOptions… General Tab Options Field Description Call Logging RetainActive NAM ProfileField Description System Select Auto-Launch Field Description TTY ModeWatcher Field Description Update System Enable VenturiClock with Cdma Time during startWhen available Network Tab OptionsField Description Automatically Establish aDisplay Tab Options Service charge Field Description Always on Top1xRTT premium For nonSMS Tab Options Field Description Save to Outbox Enhanced DeliveryAcknowledgements For messagesField Description Lock modem Security Tab OptionsLock Modem Now Field Description Change Lock CodeSounds Tab Options Field Description EnableCall Alert Field Description Incoming Call New SMSMessage New Voice mail10 Voice Tab Options Field Description Headset VolumeField Description Auto-Answer Field Description Auto-Retry Any-Key AnswerAuto HyphenationField Description Tone Length LevelMute Minute AlertField Description Service Alert Help MenuVoice Mail Change …Help Topics… About Watcher… AirCard 555 Network Card User Guide Network Adapter Manager Switching Primary Cards Windows 95, 98, NT and MeWindows 2000 and XP On-Line Help and Version Information Closing the Network Adapter ManagerTroubleshooting Tips Problem CausesProblem Causes and Suggestions Suggestions100 2130142 Problem Causes Suggestions Windows 95/98 Reinstalling the AirCard DriverLocating the Existing Driver Windows Replacing the DriverLocating the Driver Updating the DriverWindows Me Windows XP Uninstalling the Existing DriverReplacing the AirCard Driver Installing the Windows XP AirCard Driver Uninstalling and Reinstalling the AirCard Driver Resolving Resource ConflictsWindows Windows110 2130142 Click Finish to proceed. Repeat steps 8 to 14 as prompted · If prompted, What would you like to install?, select Rev 3.3 May.02 113 Where d is your CD-ROM driver letter. Click Next Installation and Use on Handheld/Pocket PCs Page Installation on Handheld and Pocket PCs Software Installation Procedures From the CD start-up window, select AirCard 555 Network Card User Guide 120 To remove the AirCard AirCard 555 Network Card User Guide 122 Rev 3.3 May.02 123 Mimimize Button Close Button Data/Voice Rev 3.3 May.02 125 126 2130142 Rev 3.3 May.02 127 128 2130142 Minimize, Toggle Full/ Compact, and Close Boxes Handheld PCs Only130 2130142 Rev 3.3 May.02 131 132 2130142 Rev 3.3 May.02 133 AirCard 555 Network Card User Guide 134 Rev 3.3 May.02 135 Mute Watcher Dial-Pad 138 2130142 Rev 3.3 May.02 139 AirCard 555 Network Card User Guide 140 2130142 View Menu Handheld PCs AirCard 555 Network Card User Guide 142 Handheld/Pocket PCs 144 2130142 Bottom of the screen Pocket PCs or on the right side AirCard 555 Network Card User Guide 146 Rev 3.3 May.02 147 AirCard 555 Network Card User Guide 148 Rev 3.3 May.02 149 Highlight the text in the message using your stylus Rev 3.3 May.02 151 AirCard 555 Network Card User Guide 152 To delete a record Select the record Tap the Add… button to open the Connection Properties screen Rev 3.3 May.02 155 Activation Wizard Use of the Options ScreenRev 3.3 May.02 157 158 2130142 Rev 3.3 May.02 159 Field Description Active NAM Auto-Select , NAM 1 , and NAM 2 . If oneRev 3.3 May.02 161 162 2130142 Rev 3.3 May.02 163 Field Description Remember Field Description Data connection 166 2130142 Rev 3.3 May.02 167 168 2130142 Field Description Lock Modem Now Call Waiting Alert New Voicemail 172 2130142 Voice Tab Options Field Description Any-Key Answer Pocket PCs Only Field Description Minute AlertAdmin Menu Pocket PCs Field Description Voice MailAdministration Activation Wizard… Help Topics Help Menu Handhelds PCAbout Watcher … Rev 3.3 May.02 179 AirCard 555 Network Card User Guide 180 2130142 Problem Causes Suggestions Modem Pocket PCs onlyUninstalling the AirCard Software Tap the System tabAirCard 555 Network Card User Guide 184 2130142 Technical Specifications Page LED Operation Technical SpecificationsLED Operation Radio Frequency and Electrical Specifications Environmental SpecificationsRadio Frequency & Electrical Specifications Environmental SpecificationsRegulatory Information Page Regulatory Information FCC ID N7NACRD555192 2130142 Index Numerics194 2130142 Index 196 2130142 Rev 3.3 May.02 197 AirCard 555 Wireless Network Card User Guide 198 2130142
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