Sierra Wireless 555 Reinstalling the AirCard Driver, Windows 95/98, Locating the Existing Driver

Page 102

AirCard 555 Network Card User Guide

Table 9-1: Problem Causes and Suggestions

Problem

Possible Causes

 

Suggestions

 

 

 

 

Windows 2000 and XP:

The connection properties are not

1.

Windows XP: Click Start > Connect To

When attempting an

optimal.

 

> Express Network (1xRTT).

Express Network

 

 

Windows 2000: Click Start > Settings

connection, the

 

 

> Network and Dial-Up Connections >

connection gets

 

 

 

 

Express Network (1xRTT).

dropped as soon as

 

 

 

2.

In the window that appears, click

it is established

 

(when you click

 

 

Properties.

Connect, the status

 

3.

Click the Networking tab.

goes from

 

 

 

 

"Authenticating" and

 

4.

Click Settings.

"Authenticated" back

 

5.

Ensure that Enable LCP Extensions

to "Ready to

 

 

 

and Negotiate multi-link for single link

Connect").

 

 

 

 

 

connections are not selected.

 

 

6.

Click OK.

 

 

 

 

 

Reinstalling the AirCard Driver

 

There is an AirCard driver for each supported Windows

Note: You must have the

AirCard installation CD to

operating system. Unless the appropriate driver for your

complete this procedure.

version of Windows is installed, you will not be able to

 

establish a network connection with the AirCard. This section

 

 

provides instructions on verifying that you have the correct

 

AirCard driver installed.

 

Windows 95/98

To verify that the correct driver is installed:

Locate the existing driver

Replace the driver with the Windows 95 or Windows 98 driver from the AirCard installation CD.

Locating the Existing Driver

1.Close all Windows programs and open the Control Panel by selecting Start > Settings > Contol Panel.

2.Double click the System icon.

3.Click the Device Manager tab.

4.Locate the AirCard entries by using the “+” signs to expand the listings. (I.e. to see all the installed modems, click the “+” sign to the left of Modems.) The AirCard should have 3 entries:

1The AirCard should display under Multifunction adapters as Sierra Wireless AirCard 555 PC Card Parent.

 

 

 

 

 

 

 

102

 

 

 

 

2130142

 

 

 

Image 102
Contents User Guide Page Important Notice Safety and Hazards Limitation Liability Patents Copyright Trademarks Comments Technical Support AirCard 555 Network Card User Guide 2130142 Table of Contents AirCard 555 Wireless Network Card User Guide Installation and Use on Handheld/Pocket PCs AirCard 555 Wireless Network Card User Guide Technical Specifications Regulatory InformationAirCard 555 Wireless Network Card User Guide 2130142 AirCard 555 Basics Page SMS Short Message Service, which allows you to send Introducing the AirCard 555 Network CardPackage Contents Network Card, a Modem, and a PhoneAbout This Guide Account Activation Configuration Getting StartedAirCard 555 Software Coverage PricingCare and Maintenance of Your AirCard 555 Wireless Network AirCard 555 Network Card User Guide 2130142 Installation and Use on Notebook PCs Page Installation on Notebook PCs System RequirementsSystem Resource Requirements AirCard Software Installation Procedures Windows 95 Pre-Installation ProceduresVerifying That the PC Card Slots Are Enabled Verifying That TCP/IP Is Installed Start menu Installation Procedures for Windows XP and NT Windows XP Driver Installation Windows NT Driver InstallationVerifying That the PC Card Slots Are Enabled Determining Whether Networking is InstalledAirCard 555 Network Card User Guide Installation and Use on Notebook PCs Installing the Modem Driver Verifying that RAS is InstalledVenturi Software Installation Card Insertion and Removal Inserting the AirCardRemoving the AirCard Account Configuration Procedures AirCard 555 Network Card User Guide Watcher Window and Indicators Components of the Watcher Window Menu BarMinimize, Toggle Full/ Compact, and Close Buttons Connection Status Area Connection Status Area IconsIcon Meaning Connection Status Area Icons Call Status Box Indicator Area Indicator Area IconsTaskbar Icons Status Area IconsWatcher Window and Indicators AirCard 555 Network Card User Guide 2130142 Data Connections Dial-Up Connections These steps are required to make a dial-up connectionQuick 2 Net Connections Express Network ConnectionsIncoming Data Calls AirCard 555 Network Card User Guide Voice Connections Dial Pad Scratch Pad Outgoing Calls Incoming CallsDial Pad Watcher Dial PadScratch Pad Outgoing Calls Incoming CallsVoice Connections AirCard 555 Network Card User Guide 2130142 Always On Top Watcher Menu OptionsView Menu DockingToggle Full/Compact Full Window Compact WindowTools Menu Mobile Messenger Reading SMS Messages The InboxConfirm that you want to delete the messages by clicking To forward a message Select the message header Sent Outgoing Message Status IconsIcon Meaning Saved DeliveredIcon Meaning Partially Sent Not SentSelect Edit Clear Exiting the Mobile Messenger Window Phone BookMake any changes in the Contact Properties window Call Log Synchronization of Outlook and Your Phone BookOutgoing Call Call Direction IconsIcon Meaning Incoming Call Missed CallTo delete all records in the call log Dial-Up Manager To change an existing record in the Dial-Up Manager window KeyGuard Activation Wizard…Options… General Tab Options Active NAM Field Description Call LoggingRetain ProfileField Description System Select Field Description TTY Mode Auto-LaunchWatcher Clock with Cdma Field Description Update SystemEnable Venturi Time during startField Description Automatically When availableNetwork Tab Options Establish aDisplay Tab Options 1xRTT premium Service chargeField Description Always on Top For nonSMS Tab Options Acknowledgements Field Description Save to OutboxEnhanced Delivery For messagesSecurity Tab Options Field Description Lock modemLock Modem Now Field Description Change Lock CodeField Description Enable Sounds Tab OptionsCall Alert Message Field Description Incoming CallNew SMS New Voice mailField Description Headset Volume 10 Voice Tab OptionsField Description Auto-Answer Auto Field Description Auto-RetryAny-Key Answer HyphenationMute Field Description Tone LengthLevel Minute AlertVoice Mail Field Description Service AlertHelp Menu Change …Help Topics… About Watcher… AirCard 555 Network Card User Guide Network Adapter Manager Switching Primary Cards Windows 95, 98, NT and MeWindows 2000 and XP On-Line Help and Version Information Closing the Network Adapter ManagerProblem Causes and Suggestions Troubleshooting TipsProblem Causes Suggestions100 2130142 Problem Causes Suggestions Reinstalling the AirCard Driver Windows 95/98Locating the Existing Driver Windows Replacing the DriverLocating the Driver Updating the DriverWindows Me Uninstalling the Existing Driver Windows XPReplacing the AirCard Driver Installing the Windows XP AirCard Driver Uninstalling and Reinstalling the AirCard Driver Resolving Resource ConflictsWindows Windows110 2130142 Click Finish to proceed. Repeat steps 8 to 14 as prompted · If prompted, What would you like to install?, select Rev 3.3 May.02 113 Where d is your CD-ROM driver letter. Click Next Installation and Use on Handheld/Pocket PCs Page Installation on Handheld and Pocket PCs Software Installation Procedures From the CD start-up window, select AirCard 555 Network Card User Guide 120 To remove the AirCard AirCard 555 Network Card User Guide 122 Rev 3.3 May.02 123 Mimimize Button Close Button Data/Voice Rev 3.3 May.02 125 126 2130142 Rev 3.3 May.02 127 128 2130142 Minimize, Toggle Full/ Compact, and Close Boxes Handheld PCs Only130 2130142 Rev 3.3 May.02 131 132 2130142 Rev 3.3 May.02 133 AirCard 555 Network Card User Guide 134 Rev 3.3 May.02 135 Mute Watcher Dial-Pad 138 2130142 Rev 3.3 May.02 139 AirCard 555 Network Card User Guide 140 2130142 View Menu Handheld PCs AirCard 555 Network Card User Guide 142 Handheld/Pocket PCs 144 2130142 Bottom of the screen Pocket PCs or on the right side AirCard 555 Network Card User Guide 146 Rev 3.3 May.02 147 AirCard 555 Network Card User Guide 148 Rev 3.3 May.02 149 Highlight the text in the message using your stylus Rev 3.3 May.02 151 AirCard 555 Network Card User Guide 152 To delete a record Select the record Tap the Add… button to open the Connection Properties screen Rev 3.3 May.02 155 Activation Wizard Use of the Options ScreenRev 3.3 May.02 157 158 2130142 Rev 3.3 May.02 159 Field Description Active NAM Auto-Select , NAM 1 , and NAM 2 . If oneRev 3.3 May.02 161 162 2130142 Rev 3.3 May.02 163 Field Description Remember Field Description Data connection 166 2130142 Rev 3.3 May.02 167 168 2130142 Field Description Lock Modem Now Call Waiting Alert New Voicemail 172 2130142 Voice Tab Options Field Description Any-Key Answer Pocket PCs Only Field Description Minute AlertAdmin Menu Pocket PCs Field Description Voice MailAdministration Activation Wizard… Help Menu Handhelds PC Help TopicsAbout Watcher … Rev 3.3 May.02 179 AirCard 555 Network Card User Guide 180 2130142 Problem Causes Suggestions Modem Pocket PCs onlyUninstalling the AirCard Software Tap the System tabAirCard 555 Network Card User Guide 184 2130142 Technical Specifications Page Technical Specifications LED OperationLED Operation Radio Frequency & Electrical Specifications Radio Frequency and Electrical SpecificationsEnvironmental Specifications Environmental SpecificationsRegulatory Information Page Regulatory Information FCC ID N7NACRD555192 2130142 Index Numerics194 2130142 Index 196 2130142 Rev 3.3 May.02 197 AirCard 555 Wireless Network Card User Guide 198 2130142
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