Sierra Wireless MP 875 manual Support and Warranty, Technical support

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8: Support and Warranty

Technical support

To obtain technical support for your MP modem, and firmware and software upgrades, please contact your account manager.

Online technical support resources are also available at

www.sierrawireless.com.

Warranty

Sierra Wireless, Inc. warrants the MP modem against all defects in materials and workmanship for a period of three (3) years from the date of purchase.

The sole responsibility of Sierra Wireless, Inc. under this warranty is limited to either repair or, at the option of Sierra Wireless, Inc., replacement of the MP modem. There are no expressed or implied warranties, including those of fitness for a particular purpose or merchantability, which extend beyond the face hereof.

Sierra Wireless, Inc. is not liable for any incidental or conse‐ quential damages arising from the use, misuse, or installation of the MP modem.

This warranty does not apply if the serial number label has been removed, or if the MP modem has been subjected to physical abuse, improper installation, or unauthorized modifi‐ cation.

 

 

 

 

 

 

 

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Contents User Guide Page Important Notice Safety and Hazards Limitation Liability Qualcomm 3G Patents CopyrightTrademarks Contact Information Support@sierrawireless.comRevision History Directing users to the MP 3G Modems AT Command ReferenceContents MP Modem Operation Configuring the Router Functions Support and Warranty Regulatory Information MP875 Modem User Guide 2130808 Introducing the MP Modem Accounts and coverage Network connectionsSupported GSM radio frequencies Connection methodsVirtual serial port Software VPN support for RnapMP Modem Manager DocumentationMP875 Modem User Guide Getting Started What type of connections do you plan to use? Plan your MP modem installationWhere do you want to install your MP modem? Getting Started Additional required equipment Package contentsRequired equipment System requirements MP modem accessoriesMP875 Modem User Guide 2130808 MP modem housing Hardware and Software InstallationInstallation overview GPS and I/O options Connector panelOverview of installation steps Mounting the MP modem Install the MP modemMount the MP modem Select a location for the MP modemGround the MP modem Main RF antenna Mount the antennas and install the cablesAntenna locations GPS antennaMP 595880W only Install the antennas and cables Install the power harnessIgnition sense on/off wiring Power connectorPower connector Molex pinouts Vehicle installationIgnition sense options Crimp terminals Ground the power harnessPower connections Correct wire splicingConnect the MP modem to computer cable Office installationInstall the USB, Ethernet or serial cable Serial connector DB9 pinoutsPort connections Install the softwareConfigure your account 10 Placing a SIM card into the sled Insert the SIM CardCreate a profile Set up connection profiles· User Name Test the system MP875 Modem User Guide 2130808 Turning the MP modem on and off MP Modem OperationLED operation Status indicators3G Watcher Help Reset the MP modem3G Watcher software Changing the Physical Interface Launching 3G WatcherConnection to MP Physical Interface 3G Watcher window Establishing connectionsYou now have DUN connection Auto-Connect for DUNNAT mode Configuring the Router FunctionsNAT mode Non-NAT modeMode MP modem networking basics in NATFile and resource sharing over LAN Static IP and TCP/UDP port forwarding in NAT modeEnable the router Set up static IP addressesSet up TCP/UDP port forwarding MP875 Modem User Guide 2130808 GPS configuration and reporting Configuring the MP Modem to Report GPS and I/O DataGPS display in 3G Watcher GPS protocols and commandsGPS Taip quick reference Device installation and configurationDigital input devices Connector pinoutsPort specifications Example panic button connections A button wired to Pin 4 digital input and Pin 10 GroundAnalog input devices Digital output devicesExample analog sensor connections Configuration using AT or 3G Watcher commandsExample Analog input setupDigital I/O setup MP875 Modem User Guide 2130808 Route data to a server Configure the MP modem toReport frequency timers Sending Data to Your Network ApplicationTmsumregind Sending Data to Your Network Application IP Addressing Monitoring and Tracking configurationProblem created by Network Address Translation Retrieve the Unique Mobile Device ID Solutions to the NAT problemTechnical support Support and WarrantyWarranty MP875 Modem User Guide 2130808 Regulatory, radio frequency and electrical specifications Technical SpecificationsWeight and dimensions Environmental specificationsOther interfaces GPS specificationsPort characteristics Host interfacesWPA2 Wireless access point specificationsCanada Regulatory InformationEuropean Union FCC CautionNumerics IndexMTP Index MP875 Modem User Guide 2130808

MP 875 specifications

The Sierra Wireless MP 875 is a cutting-edge device designed to cater to the needs of modern IoT applications and mobile networking solutions. This rugged mobile router stands out for its robustness, versatility, and advanced features, making it an ideal choice for industries such as transportation, public safety, and remote work environments.

At the heart of the MP 875 is its support for both LTE and advanced LTE-A technologies, providing high-speed internet access with speeds reaching up to 300 Mbps. This enables seamless connectivity for multiple devices, supporting applications such as video streaming, real-time data transfer, and cloud-based solutions. The dual-SIM capability enhances network reliability and allows for automatic failover, ensuring continuous connectivity even in remote locations.

One of the key characteristics of the MP 875 is its rugged design, built to withstand tough environmental conditions. The IP67-rated casing ensures protection against dust and water, making it suitable for deployment in harsh outdoor settings. Its wide operating temperature range further enhances its versatility, allowing it to function effectively in extreme heat or cold.

Another notable feature is the onboard Wi-Fi, which supports both 2.4 GHz and 5 GHz bands, enabling the connection of multiple devices with minimal interference. This dual-band functionality provides users with the flexibility to optimize their wireless connections based on their specific requirements. Additionally, the MP 875 includes comprehensive security features, such as VPN support, firewall protection, and advanced encryption protocols to safeguard sensitive data.

Moreover, the device supports various IoT applications, including fleet management, asset tracking, and telemetry. With built-in GPS capabilities, users can easily track the location of their assets or vehicles in real-time, enhancing operational efficiency and safety.

The MP 875 also boasts a user-friendly management interface, allowing for straightforward configuration and monitoring of devices. Remote management capabilities facilitate streamlined updates and troubleshooting, reducing downtime and improving overall productivity.

In conclusion, the Sierra Wireless MP 875 is an advanced mobile router that excels in providing reliable, high-speed connectivity in a rugged form factor. Its blend of LTE technologies, robust design, and comprehensive security features makes it an exceptional choice for businesses looking to leverage the power of IoT and mobile networking. Whether for transporting goods, managing public safety operations, or enabling remote work solutions, the MP 875 is a reliable partner for modern connectivity needs.
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