Fellowes DM17Ci Safesense Technology Operation, Cleaning AUTO-START Infrared Sensors, Accessories

(Note: two paper detection sensors are located in the center of the paper entry)

SAFESENSE® TECHNOLOGY OPERATION

Stops shredder immediately when hands are too close to the paper entry.

ENGLISH

Model DM17Ci

BASIC PRODUCT MAINTENANCE AND TROUBLESHOOTING

OILING SHREDDER

FOLLOW OILING PROCEDURE BELOW AND REPEAT TWICE

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	DM17Ci
			DM17Ci

SET-UP AND TESTING

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Turn the shredder ( )	Touch test area and		® is active and
On to activate SafeSense®	look for the SafeSense®	working properly
	indicator to illuminate

FLASHING INDICATOR

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SafeSense® is deactivated when	Shift override switch to
indicator is flashing	the “active” position,
	reactivating SafeSense®

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DM17Ci

Confirm the indicator is no longer flashing and retest by putting your hand on the test area

*Apply oil across entry	Press forward	Shred one sheet	Press and hold forward ( )
			2-3 seconds

*Only use a non-aerosol vegetable oil in long nozzle container such as Fellowes 35250

•All cross-cut shredders require oil for peak performance. If not oiled, a machine may experience diminished sheet capacity, intrusive noise when shredding and could ultimately stop running. To avoid these problems, we recommend you oil your shredder each time you empty your waste bin.

CLEANING AUTO-START INFRARED SENSORS

Paper detection sensors are designed for maintenance free operation. However, on rare occasions the sensors may become blocked by paper dust causing the motor to run even if there is no paper present

ADVANCED PRODUCT FEATURE MAINTENANCE AND TROUBLESHOOTING

JAM PROOF SYSTEM*

Eliminates frustrating jams by preventing overloads and powering through misfed paper.

DISABLING THE FEATURE

TO CLEAN THE SENSORS

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										D
										M17C
			Locate Auto-start
Turn off and unplug		Lift CD flap.				Dip cotton swab in		Using cotton swab, wipe
shredder			infared sensor.			rubbing alcohol.		away any contamination

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	1		DM17Ci
							DM17Ci
				AUTO
		AUTO
Should you choose to disable				Once disabled, the blue	Shredding can continue with			If jam occurs, press and
the system, press and hold				Auto light is no longer	the system disabled, however a			hold forward ( ) key until
the auto button (blue) and				illuminated (To re-engage,	paper jam may occur with too			the document is completely
reverse (			) key at the	repeat step 1)	many sheets and Remove			through the shredder
same time					Paper icon (		) will illuminate

5

If not cleared, press reverse () briefly (repeat steps 4 and 5 until shredded)

from the paper sensors.

PREVENTIVE MAINTENANCE AND MISCELLANEOUS TROUBLESHOOTING

•Run shredder once a day in reverse for 15 seconds to clear cutters

•Empty wastebasket when bin full indicator light is illuminated using bag # 36053

•Shredder will not function if the pull-out bin is not pushed all the way in, or if bin needs to be emptied.

•When shredding for a prolonged period of time, the motor can become warm and require a cool down period. When this occurs the overheat indicator will alert you to the problem, this model will require 40 minutes to cool down.

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DM17Ci

If steps 4 and 5 do not clear jam, reverse paper all the way out, remove several sheets and refeed

*100% Jam Proof when used in accordance with user manual

SAFESENSE® TECHNOLOGY

Stops shredder immediately when hands are too close to the paper entry.

DISABLING THE FEATURE

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Should the SafeSense®	The shredder will stop and	To deactivate, shift override	Once deactivated, the	To clear paper, press	Once the paper is cleared,
indicator stay lit without	SafeSense® will need to be	switch to the “not active“	indicator will flash and	and hold forward ( )	reactivate the SafeSense®
touching the opening	deactivated	position	the SafeSense® feature	key until paper is	feature (To re-engage,
			will not function	shredded	see Operations)

ACCESSORIES

Maintenance is an important part of protecting your investment. Don’t forget oil and shredder bags.

Shredder oil – #35250	DM17Ci Shredder
	plastic bag – #36053

PROBLEM STILL NOT SOLVED?

Fellowes is committed to giving our customers the support and service they deserve. That is why we offer several options for you to find technical information, step-by-step assistance and personal attention.

•www.fellowes.com features an extensive on-line support section with a number of self-service options

•Our customer service professionals are dedicated to resolve any of your issues

Go to Support Section at www.fellowes.com or see back page of manual for useful telephone numbers.

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