Sony PCS-G70 manual Operation FAQ, Troubleshooting FAQ

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PCS-G50 and PCS-G70 Video Communication Systems

OPERATION FAQ

Q.How do I edit Phonebook data on the PC?

A.Use Phonebook edit software, which can be downloaded from: http://www.sony.com/videoconference

Refer to the operation manual.

Q.Where can I get a list of service commands?

A.Service Commands are listed in the Release Notes and are available from: http://www.sony.com/videoconference

Q.How do I check call status?

A.Press 00 on the remote commander during the communication and you will be taken directly to the Communication Status page in the menus. Press 0 again to clear the menu.

Q.How do I get to the administrator setup menu on the GUI?

A.Press and hold the menu button on the remote commander for five seconds, or push the 9 button twice.

Refer to the release notes for a list of keyboard shortcuts.

Q.Can I customize the menu screen?

A.Yes. The launcher screen of the PCS-G50/G70 can be customized from the menu settings. The background pattern can be selected from four graphic patterns.

Q.Can the start up logo be changed?

A.Yes. Detailed instructions are available from:

http://www.sony.com/videoconference, “How to Change the startup logo screen”

TROUBLESHOOTING FAQ

Q.I cannot see near-PC images.

A.PCS-G50/G70 can output far-site PC images from RGB output on the communication terminal and from RGB output on the DSB. However, near-site PC images can be output from the RGB output on the DSB only.

FAQ

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Contents PCS-G50 PCS-G70 Confidential Table of Contents Camera FAQ Operation FAQ Page When were PCS-G50/G70 systems released? Sales FAQWhat is the pricing? Where can I call for an interactive live demonstration?Would like to do a test call. Where can I call? Product Support FAQWhere can I get the latest software for PCS-G50/G70? Who can I contact for product support?General Product FAQ Settings and Communication FAQ Does PCS-G50/G70 support Isdn PRI I/F? Can I set up a password for streaming?What port numbers are used for PCS-G50/G70? What port numbers are used for networking functions?Camera FAQ How do I use the short Visca converter cable? Does the system support 169 3CCD cameras?Can I connect multiple cameras to PCS-G50/G70? Can I start a DSB presentation from the remote commander? DSB FAQCan the camera be inverted? How do I change the target of the camera control Far/Near?Does the PCS-G50/G70 support H.239 dual stream standard? MCU FAQMonitor FAQ Microphone and Mimio FAQTroubleshooting FAQ Operation FAQHear echo near audio from the speaker Cannot recall the Administrator password
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