Sony PCV-MXS20 manual Topics, My computer does not start

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Troubleshooting

This section describes how to solve common problems you may encounter when using your computer. Many problems have simple solutions, so try these suggestions before you call Sony Customer Support.

Topics

My computer does not start.

❑Check that the computer is plugged into a power source and that it is turned on. Check that the power light is lit on the front panel of the computer.

❑Confirm that a disk is not in the floppy disk drive (unless you are using a bootable floppy disk).

❑Confirm that the power cord and all cables are connected firmly.

❑If you plugged the computer into a power strip or Uninterruptible Power Supply (UPS), make sure the power strip or UPS is turned on and working.

❑Check that the monitor is plugged into a power source and turned on. Check that the brightness and contrast controls are adjusted correctly. See the manual that came with your display for details.

❑Check that the computer is not in standby mode.

My files are corrupted or deleted. I want to recover applications that came with my computer.

See “To Use the Application Recovery CD(s)” for more information.

My drivers are corrupted or deleted. I want to recover drivers that came with my computer.

See “To Use the Driver Recovery CD” for more information.

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Contents Vaio MX Computer User Guide Page Contents Configuring Your Vaio Computer Welcome Vaio MX Computer User Guide Front Panel Overview Locating Controls ConnectorsDVD-RW drive DVD-RW eject button Back panel Back Panel OverviewPrinter port Remote Control Remote Control OverviewPower button Next/FF button Audio Select button Press to select audio mode EQ button To use the Memory Stick media slot Additional System CapabilitiesInserting a Memory Stick media Removing a Memory Stick media Inserting a PC card To use PC card slotRemoving a PC card Additional System Capabilities Vaio MX Computer User Guide To Use the Shortcut Keys Changing the settings of the S keysTo select the timer’s launch application To Set the Internal TimerTo set up the timer start Changing the window design To Change the Sony Software Window DesignVaio MX Computer User Guide Vaio AV Applications Sony Electronics Inc Overview of Preinstalled SoftwareSmart Capture Vaio MX Computer User Guide DigitalPrint Software Using PhotoCapturePhotoCapture window Capture Pictures from Video window Using PhotoCollection Using PhotoDecor PhotoAlbum New Album window Using PhotoAlbumUsing LabelMaker Design Edit window DVgate Software Connecting a digital video camcorderTo use DVgate software with a digital video camcorder To use DVgate software to record AVI files to tape MovieShaker main window MovieShaker SoftwareImporting images and sound clips Creating movies with MovieShaker softwareUsing the Shake feature Adding effects to a scene or a clip Adding text effects to a scene or clip Saving a movie To upload MovieShaker files Using ImageStation online service with MovieShaker softwareImage Uploader window Managing your pictures PictureGear SoftwareCreating a photo album Custom album Completed window Smart Capture Mode indicator Help button Using Still ModeStill Image Options window To manage pictures in Still mode To capture a picture in Still modeUsing Net Movie Mode To capture a movie in Net Movie mode To manage your movie in Net Movie mode To upload with Movie Player Using ImageStation with Smart Capture softwareTo upload with Still Viewer VisualFlow Software Using VisualFlow softwareVaio MX Computer User Guide Additional Software Information Installing Vaio Edit ComponentsVaio Edit Components Vaio MX Computer User Guide Defragmenting your hard disk drive Hard Disk Drive PartitionLink IEEE1394 Compatibility Connecting an i.LINK IEEE1394 device Vaio MX Computer User Guide System, Application Driver Recovery CDs System Recovery options To Use the System Recovery CDsSystem Drive Recovery Recovery to Original Factory DefaultsUsing the System Recovery CDs Using the Application Recovery CDs To Use the Application Recovery CDsReinstalling device drivers with the Driver Recovery CD To Use the Driver Recovery CDVaio MX Computer User Guide My computer does not start TopicsMy computer or software application stopped responding My optical drive tray does not open Cannot play a DVD Cannot play a MiniDisc Cannot play a DVD or CDWhy is there no sound in any application? How do I change the video resolution of my display?My modem connection is slow My modem does not work My microphone does not work How do I change my modem to rotary or Touch-Tone dialing?My microphone is too sensitive to background noise My keyboard does not workWhy is my system running slowly? My mouse needs to be set up for left-hand useMy mouse does not work Cannot find the Windows taskbar How do I install a printer?To contact Sony for technical support Power source Handling the computer system Disposal of the lithium batteryUpgrading the computer system Moisture condensationHandling an LCD display Handling a CRT displayHandling floppy disks Using the hard disk driveHandling CD or DVD media Cleaning MiniDisc media Cleaning CD or DVD mediaProtecting MiniDisc media contents Handling MiniDisc mediaSupport Resources Vaio MX Computer User Guide Index Drcd 71 DVD Index Vaio MX Computer User Guide Index Page