Sony PCV-MXS20 manual My computer or software application stopped responding

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VAIO MX Computer User Guide

My computer or software application stopped responding.

You can try to locate and close the software application that has stopped responding.

1Press the Ctrl+Alt+Delete keys. The Windows Task Manager window appears.

2From the Applications tab, locate the application that has the status message, “Not responding.”

3Click to select the application and then click End Task. Windows attempts to close the application.

If your computer does not respond or the application does not close, try the following steps:

1Save any open files, if possible.

2Press the Alt+F4 keys. The Turn Off Computer window appears.

3Click the Restart button.

If your computer still does not respond and you cannot restart, shut down your computer by pressing and holding the power button for more than six seconds.

If the software application continues to stop responding or causes your computer to stop responding, contact the software publisher or designated technical support provider.

Pressing and holding the power button for more than six seconds, may result in the loss of data from files that are currently open.

Why does the Windows® operating system stop responding during shutdown?

The Windows operating system may not shut down properly for many reasons, including incompatible or conflicting drivers, damaged files, or non-responsive hardware. For troubleshooting information, you can search Windows online Help.

1Click Start in the Windows taskbar and select VAIO Help and Support. The VAIO Help and Support dialog box appears.

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Contents Vaio MX Computer User Guide Page Contents Configuring Your Vaio Computer Welcome Vaio MX Computer User Guide Locating Controls Connectors Front Panel OverviewDVD-RW drive DVD-RW eject button Back Panel Overview Back panelPrinter port Remote Control Overview Remote ControlPower button Next/FF button Audio Select button Press to select audio mode EQ button Inserting a Memory Stick media Additional System CapabilitiesTo use the Memory Stick media slot Removing a Memory Stick media Removing a PC card To use PC card slotInserting a PC card Additional System Capabilities Vaio MX Computer User Guide Changing the settings of the S keys To Use the Shortcut KeysTo set up the timer start To Set the Internal TimerTo select the timer’s launch application To Change the Sony Software Window Design Changing the window designVaio MX Computer User Guide Vaio AV Applications Overview of Preinstalled Software Sony Electronics IncSmart Capture Vaio MX Computer User Guide Using PhotoCapture DigitalPrint SoftwarePhotoCapture window Capture Pictures from Video window Using PhotoCollection Using PhotoDecor Using PhotoAlbum PhotoAlbum New Album windowUsing LabelMaker Design Edit window To use DVgate software with a digital video camcorder Connecting a digital video camcorderDVgate Software To use DVgate software to record AVI files to tape MovieShaker Software MovieShaker main windowCreating movies with MovieShaker software Importing images and sound clipsUsing the Shake feature Adding effects to a scene or a clip Adding text effects to a scene or clip Saving a movie Using ImageStation online service with MovieShaker software To upload MovieShaker filesImage Uploader window PictureGear Software Managing your picturesCreating a photo album Custom album Completed window Smart Capture Using Still Mode Mode indicator Help buttonStill Image Options window To capture a picture in Still mode To manage pictures in Still modeUsing Net Movie Mode To capture a movie in Net Movie mode To manage your movie in Net Movie mode Using ImageStation with Smart Capture software To upload with Movie PlayerTo upload with Still Viewer Using VisualFlow software VisualFlow SoftwareVaio MX Computer User Guide Vaio Edit Components Installing Vaio Edit ComponentsAdditional Software Information Vaio MX Computer User Guide Hard Disk Drive Partition Defragmenting your hard disk driveLink IEEE1394 Compatibility Connecting an i.LINK IEEE1394 device Vaio MX Computer User Guide System, Application Driver Recovery CDs System Drive Recovery To Use the System Recovery CDsSystem Recovery options Recovery to Original Factory DefaultsUsing the System Recovery CDs To Use the Application Recovery CDs Using the Application Recovery CDsTo Use the Driver Recovery CD Reinstalling device drivers with the Driver Recovery CDVaio MX Computer User Guide Topics My computer does not startMy computer or software application stopped responding My optical drive tray does not open Cannot play a DVD Cannot play a DVD or CD Cannot play a MiniDiscHow do I change the video resolution of my display? Why is there no sound in any application?My modem connection is slow My modem does not work My microphone is too sensitive to background noise How do I change my modem to rotary or Touch-Tone dialing?My microphone does not work My keyboard does not workMy mouse does not work My mouse needs to be set up for left-hand useWhy is my system running slowly? How do I install a printer? Cannot find the Windows taskbarTo contact Sony for technical support Power source Disposal of the lithium battery Handling the computer systemMoisture condensation Upgrading the computer systemHandling a CRT display Handling an LCD displayHandling CD or DVD media Using the hard disk driveHandling floppy disks Protecting MiniDisc media contents Cleaning CD or DVD mediaCleaning MiniDisc media Handling MiniDisc mediaSupport Resources Vaio MX Computer User Guide Index Drcd 71 DVD Index Vaio MX Computer User Guide Index Page