Sony PCV-MXS20 manual Cannot play a DVD or CD, Cannot play a MiniDisc

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Troubleshooting

I cannot play a DVD or CD.

After inserting your optical disc, wait a few seconds for it to be detected before trying to access it.

Verify that the disc is in the tray with the label side facing up.

Install your optical drive software according to the manufacturer’s instructions.

If your drive reads some DVD or CDs, but not others, check the shiny side of the disc for dirt or scratches. You may also need to clean the disc drive lens with an appropriate cleaner.

To recover the optical drive software applications that are preinstalled on your computer, see “To Use the Application Recovery CD(s)” for more information.

I cannot play a MiniDisc.

After inserting your MiniDisc, wait a few seconds for it to be detected before trying to access it.

If your drive reads some MiniDiscs, but not others, check the shutter or case for possible damage.

When I click an application icon, a message such as “You must insert the application CD into your drive” appears and the software does not start.

Some software applications require specific files that are located on the application’s CD-ROM. Insert the disc and try starting the program again.

Check to make sure you inserted the CD-ROM with the label side facing up.

Why doesn't my optical drive (DVD-RW or CD-RW) record at the highest speed?

If you are having difficulty formatting DVD-RW or CD-RW media for recording purposes, try changing the write speed to a lower setting.

See the online Help or documentation that came with your DVD or CD recording software for details on adjusting write speed settings.

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Contents Vaio MX Computer User Guide Page Contents Configuring Your Vaio Computer Welcome Vaio MX Computer User Guide Front Panel Overview Locating Controls ConnectorsDVD-RW drive DVD-RW eject button Back panel Back Panel OverviewPrinter port Remote Control Remote Control OverviewPower button Next/FF button Audio Select button Press to select audio mode EQ button Inserting a Memory Stick media Additional System CapabilitiesTo use the Memory Stick media slot Removing a Memory Stick media Removing a PC card To use PC card slotInserting a PC card Additional System Capabilities Vaio MX Computer User Guide To Use the Shortcut Keys Changing the settings of the S keysTo set up the timer start To Set the Internal TimerTo select the timer’s launch application Changing the window design To Change the Sony Software Window DesignVaio MX Computer User Guide Vaio AV Applications Sony Electronics Inc Overview of Preinstalled SoftwareSmart Capture Vaio MX Computer User Guide DigitalPrint Software Using PhotoCapturePhotoCapture window Capture Pictures from Video window Using PhotoCollection Using PhotoDecor PhotoAlbum New Album window Using PhotoAlbumUsing LabelMaker Design Edit window To use DVgate software with a digital video camcorder Connecting a digital video camcorderDVgate Software To use DVgate software to record AVI files to tape MovieShaker main window MovieShaker SoftwareImporting images and sound clips Creating movies with MovieShaker softwareUsing the Shake feature Adding effects to a scene or a clip Adding text effects to a scene or clip Saving a movie To upload MovieShaker files Using ImageStation online service with MovieShaker softwareImage Uploader window Managing your pictures PictureGear SoftwareCreating a photo album Custom album Completed window Smart Capture Mode indicator Help button Using Still ModeStill Image Options window To manage pictures in Still mode To capture a picture in Still modeUsing Net Movie Mode To capture a movie in Net Movie mode To manage your movie in Net Movie mode To upload with Movie Player Using ImageStation with Smart Capture softwareTo upload with Still Viewer VisualFlow Software Using VisualFlow softwareVaio MX Computer User Guide Vaio Edit Components Installing Vaio Edit ComponentsAdditional Software Information Vaio MX Computer User Guide Defragmenting your hard disk drive Hard Disk Drive PartitionLink IEEE1394 Compatibility Connecting an i.LINK IEEE1394 device Vaio MX Computer User Guide System, Application Driver Recovery CDs System Recovery options To Use the System Recovery CDsSystem Drive Recovery Recovery to Original Factory DefaultsUsing the System Recovery CDs Using the Application Recovery CDs To Use the Application Recovery CDsReinstalling device drivers with the Driver Recovery CD To Use the Driver Recovery CDVaio MX Computer User Guide My computer does not start TopicsMy computer or software application stopped responding My optical drive tray does not open Cannot play a DVD Cannot play a MiniDisc Cannot play a DVD or CDWhy is there no sound in any application? How do I change the video resolution of my display?My modem connection is slow My modem does not work My microphone does not work How do I change my modem to rotary or Touch-Tone dialing?My microphone is too sensitive to background noise My keyboard does not workMy mouse does not work My mouse needs to be set up for left-hand useWhy is my system running slowly? Cannot find the Windows taskbar How do I install a printer?To contact Sony for technical support Power source Handling the computer system Disposal of the lithium batteryUpgrading the computer system Moisture condensationHandling an LCD display Handling a CRT displayHandling CD or DVD media Using the hard disk driveHandling floppy disks Cleaning MiniDisc media Cleaning CD or DVD mediaProtecting MiniDisc media contents Handling MiniDisc mediaSupport Resources Vaio MX Computer User Guide Index Drcd 71 DVD Index Vaio MX Computer User Guide Index Page