Sony CD-R/RW manual Troubleshooting, Technical Support, Checklist, Additional Installation Cases

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Troubleshooting

Should problems occur while installing or operating the drive:

Please verify the steps of this manual were carefully followed.

If problem still exists, please confirm the items in ”Checklist“ below.

Checklist

Please verify the following:

Power cable properly attached to drive, Step 8 on page 13. When properly connected, the LED lights.

Both ends of SCSI cable are properly attached, check pin 1 position.

SCSI ID# of CD-RW is unique to SCSI bus. Compare all other SCSI devices (internal and external) and see Step 2 – Step 5, pages 8-11.

Check all other jumpers on rear of drive. We recommend factory defaults on pages 10 and 11 with a SCSI ID# 6 (if possible).

Assure SCSI bus is properly terminated or activated at both ends. For details, please see Step 4, Termination, on page 9.

Should you still have problems operating or installing your CD-RW drive, please contact our hotline or your local computer dealer.

Additional Installation Cases

No free SCSI connector present

If other SCSI devices occupy ever bus connector, either remove a device before installing CD-RW drive or use a SCSI cable with more connectors. Please contact a local computer dealer for details.

68 Pin SCSI Cable

If a wide SCSI cable (68 pin) is used, a 50 pin adapter is necessary.

Technical Support

If you require further support or service please contact your local Sony technical support professionals.

For Europe (German or English) contact the hotline at:

Tel.: +49 (0) 2389 - 951047 or SONY-HOTLINE@SUPLIE.COM (Monday – Thursday, 8:00 am – 4:30 pm / Friday, 8:30 am – 2:00 pm)

For DK, N, SW & FIN, please call: Tel. +47 (0) 6281 8666 (Monday – Friday, 8:30 am to 4:00 pm Norwegian time)

Within the UK, please call: Tel. 0870 900 8166 (Monday – Friday, 8:45 am to 5:00 pm)

For France, please call: +33 (0) 155 870 866

(Monday – Friday, 9:00 am to 6:00 pm) or E-Mail: sony_hl@nati.fr

All this information and more may be downloaded from the Internet.

Simply access the following address:

http://www.sony-cp.com

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Troubleshooting

Technical Support

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Contents CD-R/RW Scsi Drive Unit Owner’s Record Safety RegulationsTrademarks Contents IntroductionHardware Installation Location and Function of Parts and ControlsChoosing the Configuration Scsi ConfigurationFinding the Connector Opening the ComputerSetting the Jumpers Following table shows the function of each jumperAttach flat Scsi cable to connector at rear of CD-RW drive Connecting the DriveConnecting the Power Cable Mounting the DriveSoftware Installation Using DiscsStarting Up Operating the DriveOpening the drawer tray manually in an emergency Additional Installation Cases TroubleshootingChecklist Technical SupportAudio SpecificationsGeneral Environmental conditionsEsquema de dimensiones Dimension diagramSchéma des dimensions Dimensioni