Citrix Systems 9.3 setup guide Getting Service and Support, NetScaler Documentation Feedback

Page 9

Citrix NetScaler Hardware Installation and Setup Guide

3.To view a short description of each document, hover the mouse pointer over the title. To open a document, click the title.

Getting Service and Support

Citrix® offers a variety of resources for support with your Citrix environment, including the following:

wThe Knowledge Center is a self-service, Web-based technical support database that contains thousands of technical solutions, including access to the latest hotfixes, service packs, and security bulletins.

wTechnical Support Programs for both software support and appliance maintenance are available at a variety of support levels.

wThe Subscription Advantage program is a one-year membership that gives you an easy way to stay current with the latest product version upgrades and enhancements.

wCitrix Education provides official training and certification programs on virtually all Citrix products and technologies.

For more information about Citrix services and support, see the Citrix Systems Support Web site at http://www.citrix.com/lang/English/support.asp.

You can also participate in and follow technical discussions offered by the experts on various Citrix products at the following sites:

whttp://community.citrix.com

whttp://twitter.com/citrixsupport

whttp://forums.citrix.com/support

NetScaler Documentation Feedback

You are encouraged to provide feedback and suggestions so that we can enhance the documentation. You can send an email to nsdocs_feedback@citrix.com. In the subject line, specify "Documentation Feedback." Please include the title of the guide and the page number in the email message.

You can also provide feedback through the Knowledge Center at http:// support.citrix.com/.

To provide feedback at the Knowledge Center home page

1.Go to the Knowledge Center home page at http://support.citrix.com/.

2.On the Knowledge Center home page, under Products, expand NetScaler, and then click the NetScaler release for which you want to provide feedback.

3.On the Documentation tab, click the guide name, and then click Article Feedback.

9

Image 9

Contents

Citrix NetScaler Hardware Installation and Setup Guide Copyright and Trademark Notice Contents Preparing for Installation Lights Out Management Port of the NetScaler Appliance Contents Formatting Conventions for NetScaler Documentation This PrefaceFormatting Conventions Meaning Boldface Documentation Available on the NetScaler Appliance Convention MeaningTo view the documentation Getting Service and Support NetScaler Documentation FeedbackTo provide feedback at the Knowledge Center home Preface Topics Introduction to the Hardware PlatformsCommon Hardware Components Booting ScreenLCD Display Startup ScreenLCD Startup Screen Out-of-Service Screen LCD Http Statistics Screen Network Traffic Statistics Screen Http Statistics Screen10.Port Information for a 10-port Appliance Ports Row abbreviation/symbol IndicatesCopper Ethernet Ports RS232 Serial PortManagement Ports 1G SFP, 10G SFP+, and XFP PortsShort Reach Fiber 1G SFP Distance Specifications Copper 1G SFP Distance Specifications1G Pluggable Media PackSingle Long Reach Fiber 1G SFP Distance Specifications Short Reach Fiber 10G SFP+ Distance SpecificationsGE Pluggable Media Short Reach XFP 10G Distance Specifications 11.Long Reach Fiber XFP 10G Distance Specifications 10.Long Reach Fiber 10G SFP+ Distance SpecificationsDescription Products LED Port-Status IndicatorsIntroduction to the Hardware Platforms Port Type LED Location LED Function LED Color LED Indicates Field Replaceable Units Power SupplyAmber Power Supply Type LED Color LED IndicatesReplacing an AC Power Supply Replacing a DC Power Supply CompactFlash Card 13.Removing the Existing DC Power SupplyReplacing a CompactFlash Card 15.Removing the Existing CompactFlash Card To replace a solid-state drive Solid-State Drive17.Removing the Existing Solid-State Drive Shutdown -p nowHard Disk Drive To install a hard disk drive19.Removing the Existing Hard Disk Drive Direct Attach Cable21.Inserting a DAC into the 10G port To install or remove a direct attach cableCitrix NetScaler 9010 Fips Hardware Platforms25.Citrix NetScaler 9010 Fips appliance, back panel Citrix NetScaler 12000-10G26.Citrix 12000-10G appliance, front panel 28.Citrix NetScaler MPX 5500, front panel Citrix NetScaler MPX29.Citrix NetScaler MPX 5500, back panel Citrix NetScaler MPX 5550 and MPX31.Citrix NetScaler MPX 5550/5650 appliance, back panel Citrix NetScaler MPX 7500 and MPX34.Citrix NetScaler MPX 7500/9500, back panel Citrix NetScaler MPX 8200, MPX 8400, MPX 8600, and MPX Introduction to the Hardware Platforms 38.Citrix NetScaler MPX 9700/10500/12500/15500, front panel Citrix NetScaler MPX 9700, MPX 10500, MPX 12500, and MPXIntroduction to the Hardware Platforms Page Introduction to the Hardware Platforms Citrix NetScaler MPX 44.Citrix NetScaler MPX 15000 appliance, front panel Citrix NetScaler MPX 47.Citrix NetScaler MPX 17000 appliance, back panel Citrix NetScaler MPX 17500, MPX 19500, and MPXCitrix NetScaler Hardware Installation and Setup Guide Citrix NetScaler MPX 17550, MPX 19550, MPX 20550, and MPX Citrix NetScaler Hardware Installation and Setup Guide Introduction to the Hardware Platforms 16.Standard Platform Summary Fips 12000-10G Summary of Hardware Specifications17.MPX Platform Summary MPX 5550/MPX MPX 7500/MPX 5650 9500 Fips 12000-10G8x10/100/1000B Ase-T copperCitrix NetScaler Hardware Installation and Setup Guide 18.MPX Platform Summary contd MPX 8200/MPX MPX 9700/MPX MPX MPX 5550/MPX MPX 7500/MPX 5650Ten network 6x1G SFP + Port model 6x10/100/100010G and Fips MPX MPX 8200/MPX MPX 9700/MPX2x10G SFP+ 6x10/100/1000 Base-T copper Ethernet model Four network 2x10G SFP+ 10G and FipsUL & TUV-C CSA MPX 22040/MPX 19.MPX Platform Summary contd MPX 17500/MPX12x1G SFP + 24x10G SFP+ modelTUV CSA MPX Introduction to the Hardware Platforms Preparing for Installation Unpacking the Appliance Preparing the Site and Rack Site RequirementsRack Requirements Space requirements Electrical Safety PrecautionsAppliance Precautions Rack Precautions Installing the Hardware Platform Number of rack units Rack Mounting the ApplianceTo attach the inner rails to the appliance To remove the inner rails from the rail assemblyAttaching inner rails To install the rack rails on the rackInstalling the Rail Assembly to the Rack To install the appliance in the rackRack Mounting the Appliance Installing and Removing 1G SFP TransceiversInstalling a 1G SFP transceiver To install a 1G SFP transceiverTo remove a 1G SFP transceiver Installing and Removing XFP and 10G SFP+ TransceiversTo install an XFP/10G SFP+ transceiver Locking an XFP transceiver To remove an XFP/10G SFP+ transceiverConnecting the Ethernet Cables Connecting the CablesConnecting the Console Cable Connecting the Power CableTo connect the console cable to a computer or terminal Switching on the Appliance To switch on the applianceTo connect the appliance to the power source 11.Power switch on back panel Initial Configuration LCD Key Functions Using the LCD KeypadTo configure initial settings by using a serial console Using the NetScaler Serial ConsoleReboot Example Citrix NetScalerCitrix Application Firewall Using the Setup Wizard To configure initial settings by using the Setup WizardAccess Gateway Using Dhcp for Initial Access Prerequisites Killall dhcpd dhcpd Sample Dhcp configuration dhcpd.confTo find the Snip address from the Dhcp server To find the Snip address from the NetScaler consoleUsing Dhcp When a Configuration File is Present Accessing a NetScaler by Using SSH Keys and No Password At the shell prompt, change the directory to /nsconfig/ssh Changing the Administrative Password Example Lights Out Management Port NetScaler Appliance Configuring the LOM Port Accessing the LOM Port by using a Web BrowserTo Configure the NetScaler LOM Port To access the LOM by using a web browserAccessing the Appliance by using the Access Console Power Cycling the ApplianceTo power cycle the appliance Performing a Core DumpObtaining Health Monitoring Information Obtaining Properties of the HostUnder Options, click Console Redirection To obtain health monitoring informationTo perform power control operations Power Control Operations using the LOM PortLights Out Management Port of the NetScaler Appliance 108 To migrate a configuration To migrate a configuration