Troubleshooting the Video Subsystem

1Check the system and power connections to the monitor.

2Check the video interface cabling from the system to the monitor.

3If two monitors are attached to the system, disconnect one monitor. The system supports only one monitor attached to either the front or rear video connector.

4Try using a monitor that is known to be working.

5Run the appropriate online diagnostic test. See "Running the System Diagnostics."

If the tests run successfully, the problem is not related to video hardware. If the tests fail, see "Getting Help."

Troubleshooting a USB Device

1Use the following steps to troubleshoot a USB keyboard and/or mouse. For other USB devices, go to step 2.

a Disconnect the keyboard and mouse cables from the system briefly and reconnect them.

bConnect the keyboard/mouse to the USB port(s) on the opposite side of the system.

If the problem is resolved, restart the system, enter the System Setup program, and check if the nonfunctioning USB ports are enabled.

cReplace the keyboard/mouse with another working keyboard/mouse. If the problem is resolved, replace the faulty keyboard/mouse.

If the problem is not resolved, proceed to the next step to begin troubleshooting the other USB devices attached to the system.

2Power down all attached USB devices and disconnect them from the system.

3Reconnect and power on each USB device one at a time.

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Troubleshooting Your System

R610 specifications

The Dell PowerEdge R610 is a 1U rack server that combines outstanding performance with advanced management features, making it ideal for enterprises and small to medium-sized businesses. Introduced as part of Dell’s 11th generation of servers, the R610 is designed to meet demanding workloads while optimizing energy consumption.

One of the main features of the R610 is its dual-socket capability, supporting up to two Intel Xeon 5500 or 5600 series processors. This allows significant scaling of compute power, enabling users to run multiple applications concurrently without a hitch. The server supports up to 192 GB of DDR3 memory with 18 DIMM slots, providing ample bandwidth for memory-intensive workloads.

Storage flexibility is another hallmark of the R610. It offers a choice of up to six 2.5-inch SAS, SATA, or solid-state drives, which allows for impressive storage capacities and the option for RAID configurations. This ensures data integrity and high availability, catering to the needs of various applications from databases to virtual environments.

The Dell R610 introduces advanced virtualization technologies, with support for VMware and Microsoft Hyper-V, making it an excellent choice for virtualized environments. With the option to deploy multiple virtual machines on a single physical server, organizations can maximize resource allocation and reduce costs.

In terms of management, the R610 is equipped with the Integrated Dell Remote Access Controller (iDRAC) which provides out-of-band management capabilities. This feature allows administrators to monitor system health, perform firmware updates, and manage hardware without the need for physical access to the server.

Energy efficiency is a notable characteristic of the R610, complying with Energy Star requirements. It utilizes lower power consumption components and features such as dynamic power management, which adjusts the power usage based on real-time workload demand. This characteristic contributes to lower operational costs and a reduced environmental footprint.

The Dell PowerEdge R610 excels in providing an optimal balance of performance, manageability, and energy efficiency, making it a powerful tool for IT environments that demand reliability and scalability. Its robust feature set and support for virtualization technologies position it as a favorable choice for businesses looking to enhance their IT infrastructure efficiently.