Dell E18S001, R420 owner manual Dell Inc. All Rights Reserved

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Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

©2013 Dell Inc. All Rights Reserved.

Trademarks used in this text: Dell™, the Dell logo, Dell Boomi™, Dell Precision™ , OptiPlex™, Latitude™, PowerEdge™, PowerVault™, PowerConnect™, OpenManage™, EqualLogic™, Compellent™, KACE™, FlexAddress™, Force10™, Venue™ and Vostro™ are trademarks of Dell Inc. Intel®, Pentium®, Xeon®, Core® and Celeron® are registered trademarks of Intel Corporation in the U.S. and other countries. AMD® is a registered trademark and AMD Opteron™, AMD Phenom™ and AMD Sempron™ are trademarks of Advanced Micro Devices, Inc. Microsoft®, Windows®, Windows Server®, Internet Explorer®, MS-DOS®, Windows Vista® and Active Directory® are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Red Hat® and

Red Hat® Enterprise Linux® are registered trademarks of Red Hat, Inc. in the United States and/or other countries. Novell® and SUSE® are registered trademarks of Novell Inc. in the United States and other countries. Oracle® is a registered trademark of Oracle Corporation and/or its affiliates. Citrix®, Xen®, XenServer® and XenMotion® are either registered trademarks or trademarks of Citrix Systems, Inc. in the United States and/or other countries. VMware®, vMotion®, vCenter®, vCenter SRM™ and vSphere® are registered trademarks or trademarks of VMware, Inc. in the United States or other countries. IBM® is a registered trademark of International Business Machines Corporation.

2013 - 11

Rev. A04

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Contents Regulatory Model E18S Series Regulatory Type E18S001 Dell Inc. All Rights Reserved Contents Installing System Components Installing Memory ModulesInstalling The Optical Drive In Cabled Hard-Drive Systems Troubleshooting Your System 105Technical Specifications Using System DiagnosticsJumpers And Connectors System MessagesPage Front-Panel Features And Indicators Indicator, Button, or Icon Description ConnectorFollowed by descriptive text Button SystemLCD Panel Features Pressed againHome Screen Setup MenuSet error Button DescriptionDiagnostic Indicators View MenuMemory indicator Corrective Action Hard-drive indicator ConditionElectrical indicator Condition Error Hard-Drive Indicator PatternsPCIe indicator Condition Drive-Status Condition Indicator Pattern RAID OnlyBack-Panel Features And Indicators SecondsGreen Link indicator is NIC Indicator CodesPower Indicator Codes Other Information You May Need Page F10 Choosing The System Boot ModeKeystroke Description F11 F12Using The System Setup Navigation Keys Entering System SetupResponding To Error Messages System Bios Screen System Setup OptionsSystem Setup Main Screen System Information ScreenMemory Settings Screen Processor Settings ScreenExecute Disable Option is set to EnabledPrefetcher option is set to Enabled Execute Disable option is set to EnabledSata Settings Screen Boot Settings ScreenIntegrated Devices Screen System Profile Settings Screen Serial Communications ScreenSystem Security Screen System And Setup Password Features Miscellaneous SettingsAssigning a System And/Or Setup Password Operating With a Setup Password Enabled Deleting Or Changing An Existing Setup PasswordUsing Your System Password To Secure Your System Exits the Boot Manager and proceeds with system boot Entering The Uefi Boot ManagerUsing The Boot Manager Navigation Keys Displays the System Setup help fileEmbedded System Management IDRAC Settings UtilityBoot Manager Screen Entering The iDRAC Settings Utility Changing The Thermal SettingsPage Front Bezel Optional Installing The Front BezelRecommended Tools Opening The System Opening And Closing The SystemRemoving The Front Bezel Inside The System Closing The SystemHeat sink for processor Inside the System-With Redundant Power Supplies Cooling Shroud Removing The Cooling ShroudInstalling The Cooling Shroud System MemoryProcessor Memory Socket LocationsGeneral Memory Module Installation Guidelines Mode-Specific GuidelinesSample Memory Configurations Memory Optimized Independent Channel Mode2R x4, 1600 MT/s 2R x4, 1333 MT/s Removing Memory Modules Ejecting The Memory ModuleInstalling Memory Modules Removing The Memory ModuleSystems Hard DrivesFour hard-drive Systemsdrives Installing a 2.5 Inch Hard-Drive BlankRemoving a 2.5 Inch Hard-Drive Blank Removing a Hot-Swap Hard Drive Installing a 3.5 Inch Hard-Drive BlankRemoving a 3.5 Inch Hard-Drive Blank Installing a Hot-Swap Hard Drive Removing and Installing a Hot-Swap Hard DriveRemoving and Installing a Cabled Hard Drive Removing a Cabled Hard DriveInstalling a Cabled Hard Drive Screws Inch hard-drive adapter Inch hard drive Hard-drive carrier Screws Hard drive Screw holes Page Screws Hard drive Screw holes Hard-drive carrier Optical Drive Optional Removing The Optical Drive In Cabled Hard-Drive Systems Installing The Optical Drive In Cabled Hard-Drive Systems Cooling Fans Removing a Cooling FanInstalling a Cooling Fan Removing and Installing a Cooling FanReplacing The Internal USB Key Internal USB Memory Key OptionalExpansion Cards And Expansion-Card Risers Riser Expansion Card Installation GuidelinesExpansion Card Connector HeightRemoving An Expansion Card Installing An Expansion Card Removing and Installing the Expansion-Card Riser Removing Expansion-Card Risers 1Installing Expansion-Card Risers 1 IDRAC Ports Card OptionalRemoving and Installing the iDRAC Ports Card Removing The iDRAC Ports CardReplacing An SD vFlash Card Installing The iDRAC Ports CardSD vFlash Card Internal Dual SD Module Removing The Internal Dual SD ModuleInstalling The Internal Dual SD Module Removing and Installing the Internal Dual SD ModuleIntegrated Storage Controller Card Installing An Internal SD CardInternal SD Card Removing An Internal SD CardRemoving The Integrated Storage Controller Card Removing a Processor Installing The Integrated Storage Controller CardProcessors Removing and Installing the Processor Heat Sink Installing a Processor Removing and Installing a ProcessorPower Supplies Hot Spare Feature Removing a Redundant Power SupplyInstalling a Redundant Power Supply Removing a Non-Redundant Power SupplyInstalling a Non-Redundant Power Supply Removing and Installing a Non-Redundant Power SupplyInstalling The Power Supply Blank System BatteryRemoving The Power Supply Blank Replacing The System BatteryReplacing the System Battery Hard-Drive BackplaneRemoving The Hard-Drive Backplane Front View of the Four Hard-Drive BackplaneRelease tabs Hard-drive backplane Guide pins Chassis hooks System board Hard-drive backplane Release tabs Chassis hooks Control Panel Assembly Installing The Hard-Drive BackplaneRemoving The Control Panel Installing The Control Panel Removing The Control-Panel Module LED-panel screws Control-panel module Installing The Control-Panel Module VGA Module Removing The VGA ModuleRemoving The Power Distribution Board Shroud Power Distribution Board ShroudInstalling The VGA Module Installing The Power Distribution Board Shroud Removing and Installing the PDB ShroudPower Distribution Board Removing The Power Distribution BoardRemoving The System Board Installing The Power Distribution BoardSystem Board Installing The System Board Removing and Installing the System BoardPage 104 Troubleshooting a USB Device Troubleshooting External ConnectionsTroubleshooting The Video Subsystem Troubleshooting a Serial I/O Device Troubleshooting a NICTroubleshooting a Wet System Troubleshooting a Damaged SystemTroubleshooting Cooling Problems Troubleshooting The System BatteryTroubleshooting Power Supplies Troubleshooting Cooling Fans Troubleshooting System MemoryTroubleshooting An Internal USB Key Troubleshooting An SD CardTroubleshooting An Optical Drive Troubleshooting a Tape Backup UnitTroubleshooting a Hard Drive Troubleshooting a Storage ControllerTroubleshooting Expansion Cards Troubleshooting Processors Running The Embedded System Diagnostics Dell Online Diagnostics Dell Embedded System DiagnosticsWhen To Use The Embedded System Diagnostics System Diagnostic Controls Least one event description is recordedSystem Board Jumper Settings Jumper Setting DescriptionSystem Board Connectors Connector DescriptionDisabling a Forgotten Password 120 Memory Expansion slots using riser cardExpansion Bus DrivesInternal Connectors BackFront VideoTemperature Continuous Operation Expanded Operating TemperatureEnvironmental Temperature Relative HumidityMaximum Shock EnvironmentalMaximum Vibration Maximum AltitudeGaseous Contamination 126 Viewing LCD Messages System Error MessagesLCD Messages Removing LCD MessagesDetails Error CodeAMP0302 Message ActionBAT0017 Message ASR0003 MessageBAT0002 Message CPU0000 MessageCPU0204 Message CPU0010 MessageCPU0023 Message CPU0700 MessageCPU0704 Message CPU0702 MessageCPU0703 Message FAN0000 Message If the issue persists, see Getting HelpAction Reinstall or reconnect the hardware HWC2003 Message Details Fan operating speed is out of range ActionMEM0007 Message MEM0000 MessageMEM0001 Message MEM0701 MessagePCI1302 Message MEM1208 MessageMEM8000 Message PCI1304 MessagePCI1348 Message PCI1320 MessagePCI1342 Message PCI1360 MessagePSU0001 Message PST0128 MessagePST0129 Message PSU0002 MessagePSU0031 Message PSU0006 MessagePSU0016 Message PSU0032 MessagePSU0036 Message PSU0034 MessagePSU0035 Message PSU0037 MessageConfiguration and power consumption PSU1201 Message Power supply redundancy is lost DetailsSystem power inventory change System power consumptionRFM2001 Message RFM1014 MessageRFM1201 Message RFM2002 MessagePower. If problem persists call support SEL0006 Message All event logging is disabled DetailsAppear if the user disabled event logging Security may be compromisedFailures Issues persists, contact supportFailed TMP0121 MessageDiagnostic Messages Alert Messages144 Getting Help Contacting Dell
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E18S, E18S001, R420 specifications

The Dell E18S001, E18S, and R420 are notable products within Dell's extensive portfolio, catering to diverse computing needs, ranging from high-performance business applications to gaming and creative workloads.

The Dell E18S001 is designed with portability in mind, making it an ideal choice for professionals who need to work on-the-go. It boasts a sleek design with a lightweight frame, making it easy to transport. Powered by the latest Intel processors, the E18S001 offers exceptional performance for multitasking and running resource-intensive applications. With a vibrant display, users enjoy sharp graphics and vivid colors, perfect for graphic design or media consumption. Furthermore, it supports ample RAM and storage options, ensuring users can store important files and run multiple applications smoothly.

The E18S model focuses on delivering a balanced performance, supporting both business and everyday tasks. It features a durable build that can withstand daily wear and tear, making it suitable for office environments. This model is equipped with advanced connectivity options, including USB-C and HDMI ports, enabling seamless integration with various peripherals. Enhanced security features, such as a fingerprint reader, ensure that sensitive information remains protected, making it an attractive choice for corporate users.

On the other hand, the Dell R420 is a powerful server designed for enterprise-level performance. It is compatible with the Intel Xeon processor family, which is known for its reliability and efficiency. The R420 supports a high capacity of memory and offers flexible storage configurations to meet the demands of virtualized workloads and data-intensive applications. It also incorporates advanced management tools, allowing IT administrators to monitor and manage the system effectively. With its energy-efficient design, the R420 helps reduce operational costs while maintaining powerful performance.

Across these products, Dell emphasizes reliability, innovation, and user-friendly features. Each model comes equipped with state-of-the-art thermal management systems to ensure optimal performance and longevity. Additionally, Dell’s commitment to customer service and extensive warranty options further enhance the value of their products. From dynamic workstation needs to robust server requirements, the Dell E18S001, E18S, and R420 stand out as versatile solutions for a range of users.
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