Dell CX4 manual My Computer and click Manage, Computer Management, Window, double-click Services

Table A-1. General Cluster Troubleshooting (continued)

Problem	Probable Cause	Corrective Action
Cluster Services	The Windows	Perform the following steps:
does not operate	Internet Connection	1 On the Windows desktop, right-click
correctly on a	Firewall is enabled,	My Computer and click Manage.
cluster running	which may conflict	2 In the Computer Management
Windows Server	with Cluster Services.
		window, double-click Services.
2003 and the
		3 In the Services window, double-click
Internet Firewall
		Cluster Services.
enabled.
		4 In the Cluster Services window, click
		the Recovery tab.
		5 Click the First Failure drop-down
		arrow and select Restart the Service.
		6 Click the Second Failure drop-down
		arrow and select Restart the service.
		7 Click OK.
		For information on how to configure
		your cluster with the Windows
		Internet Connection Firewall enabled,
		see Microsoft Base (KB) articles
		258469 and 883398 at the Microsoft
		Support website at
		support.microsoft.com and the
		Microsoft Windows Server 2003
		Technet website at
		www.microsoft.com/technet.
Public network	One or more nodes	Configure the Internet Connection
clients cannot	may have the Internet	Firewall to allow communications that
access the	Connection Firewall	are required by the MSCS and the
applications or	enabled, blocking	clustered applications or services.
services that are	RPC communications	See Microsoft Knowledge Base article
provided by the	between the nodes.	KB883398 at the Microsoft Support
cluster.
		website at support.microsoft.com for
		more information.

60

Troubleshooting