Dell 8.1 manual Obtaining Technical Assistance, Contacting Dell

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–Remote Enterprise Systems Management

–Serviceability Tools

–Client Systems Management

–Connections Client Systems Management

d. To view a document, click the required product version.

•Using search engines:

– Type the name and version of the document in the search box.

Obtaining Technical Assistance

If at any time you do not understand a procedure described in this guide or if your product does not perform as expected, help tools are available to assist you. For more information about these help tools,

see Getting Help in your system's Hardware Owner’s Manual.

Additionally, Dell Enterprise Training and Certification is available; see dell.com/training for more information. This service may not be offered in all locations.

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find the contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

Go to dell.com/contactdell.

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Contents Dell OpenManage Server Administrator Version Users Guide Page Contents Server Administrator Services Working With Remote Access ControllerServer Administrator Logs Setting Alert ActionsTroubleshooting Frequently Asked QuestionsInstallation Updating Individual System Components IntroductionStorage Management Service Instrumentation ServiceRemote Access Controller What Is New In This ReleasePage Systems Management Standards Availability Availability On Supported Operating SystemsServer Administrator Home Other Documents You May NeedAccessing documents from Dell Support Site Obtaining Technical Assistance Contacting DellSetup And Administration Role-Based Access ControlUser Privileges Authentication Microsoft Windows AuthenticationVMware ESXi Server 5.X Authentication Encryption Assigning User PrivilegesAdding Users To a Domain On Windows Operating Systems Creating Users With Power User Privileges Creating Users With User PrivilegesBest Practices While Using The Omarolemap File Tab = \t tab characterConfiguring The Snmp Agent Changing the Snmp community name Page Snmp Agent Access Control Configuration Server Administrator Snmp Agent Install ActionsSever Administrator Snmp Install Actions Enabling Snmp Access From Remote HostsFind the line that reads rocommunity public Page Firewall Configuration Using Server Administrator Server Administrator Local System LoginLogging In And Out Central Web Server Login Using The Active Directory Login Single Sign-OnEnabling The Use Of Client-Side Scripts On Internet Explorer Enabling The Use Of Client-Side Scripts On Mozilla Firefox Sample Server Administrator Home Page Non-Modular System Page Global Navigation Bar System TreeAction Window Data AreaSystem/Server Module Component Status Indicators Task ButtonsUsing The Online Help Using The Preferences HomeGauge Indicators Underlined ItemsServer Administrator Web Server Preferences Setting User And System PreferencesManaged System Preferences Secure Port System Certificate Management SSL Server Certificates Server Administrator Web Server Action Tabs Upgrading web serverUsing The Server Administrator Command Line Interface Server Administrator Services Managing Your SystemServer Administrator Home Page System Tree Objects Managing System/Server Module Tree ObjectsAccessing And Using Chassis Management Controller Modular EnclosureSystem/Server Module Properties Shutdown LogsAlert Management Session ManagementMain System Chassis/Main System Main System Chassis/Main System PropertiesBatteries Bios Fans Firmware Hardware PerformanceIntrusion Memory Network PortsPower Management Power Supplies ProcessorsRemote Access Temperatures Removable Flash MediaSlots Voltages Software Operating SystemStorage Managing Preferences Home Page Configuration Options General SettingsServer Administrator Working With Remote Access Controller Viewing Basic Information Configuring The Remote Access Device To Use a LAN Connection Vlan ID Page Additional Configuration For iDRAC Configuring Remote Access Device UsersSetting Platform Event Filter Alerts Setting Platform Event Alert Destinations Page Server Administrator Logs Integrated FeaturesLog Window Task Buttons Server Administrator Logs Hardware LogMaintaining The Hardware Log Command Log Alert LogSetting Alert Actions Example 1 ps -ef /tmp/psout.txt 2&1Setting Alert Actions In Microsoft Windows Server Server Setting Alert Action Execute Application In Windows ServerBMC/iDRAC Platform Events Filter Alert Messages Page Troubleshooting Connection Service FailureLogin Failure Scenarios Server Administrator Services REINSTALLMODE=vamusDsmsadatamgr Page Frequently Asked Questions ITA communicating with Linux systemsITA communicating with Windows systems