Black Box ServSensor V4E Lite, EME144A-R2 manual Frequently Asked Questions FAQs

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Chapter 8: Frequently Asked Questions (FAQs)

Question: Can I use the camera for a videoconferencing call?

Answer: Yes, it is possible to use the camera and the integrated microphone to make a videoconferencing call. You need the software called “OpenPhone” running on your computer. This is included on the CD-ROM that came with your unit. (Look for OpenPhone.exe). Next follow these steps:

1.Initiate connection from OpenPhone (PC) to ServSensor.

a.Open the program by double clicking "openphone.exe"

b.Click the "Make Call" button, enter the IP address of the sensorProbe8Linux/cameraProbe8 to initiate a call in the "Address" field. Then, click "OK."

c.The unit will automatically respond to a call and establish the connection. You will then see the video and hear sound from the unit.

2.Initiate connection from a ServSensor to OpenPhone (PC).

a.Open the program by double clicking "openphone.exe"

b.On the Web interface, click on the “Applications” tab, and click on “Video Conferencing.”

c.Select the "Call to" option and enter the IP address of the PC running OpenPhone. Click “Save” to discover your computers IP address in the command prompt, type “ipconfig.”

d.On the OpenPhone application, click “Answer” to accept the call.

3.Connection between two sensorProbe8Linux/cameraProbe8 (only voice conference).

a.On the Web interface of the calling sensorProbe8Linux/cameraProbe8, click on the “Applications” tab, and click “Video Conferencing.”

b.On the right pane, select the “Call to” field and enter the IP address of the receiving sensorProbe8Linux/cameraProbe8 into this field. Click “Save.”

c.The connection should automatically establish.

You can end the videoconference call by doing the following:

1.End the call on OpenPhone (PC): To end call, click the "Hang Up" button on the OpenPhone. This method can be used to end the call between the system and OpenPhone.

2.End the call on the unit: From the Web interface, click on the “Applications” tab and click on “Video Conferencing.” On the right pane, select “End call and wait for a new incoming call” option. Then, click “Save.”

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Contents ServSensor V4E Lite Trademarks Used in this Manual Trademarks Used in this ManualFCC and IC RFI Statements NOM Statement Table of Contents Specifications SpecificationsOverview Overview IntroductionWhat’s Included Hardware Description Front PanelBack Panel Installation Installation Setting Up the IP AddressInstallation Testing the New IP Address with the Ping Command MS-DOS window Firmware Upgrade Settings tab10. Firmware Upgrade Rebooting screen Installation Multi-users and Groups Setup Group Setup 14. GroupsInstallation User Setup 18. User Setup screenInstallation Services and Security Active Services Application Disabling 21. Properties buttonClosing or Changing Ports Disabling Http and Enabling Https SNMPv3 SSL Security Feature Active Security 25. Select SSL Key screenNAC or Network Access Control Security Feature Setting Up a SensorInstallation Notification Thresholds 30. Sensors34. Sensor Offline screen Advanced Sensor Settings 35. Select Sensor Type screenAdvanced Mode Functions 40. Advanced settings, data collection type Installation Installation Installation 45. Advanced Settings, Check Rate of Change screen 46. Enable Calendar Status screen Using an Internal Mic as a Sound Detection Sensor 47. Enable Calendar screen48. Sound Detector tab Installation Expansion Ports 51. Sensors tab, extended port optionInstallation 54. Notification Thresholds Notifications NotificationsAdding a Notification Snmp Trap Add an Snmp trapParameter Selection, screen #1 Notifications tab Select the Snmp parameters Mail 11. E-mail Action Wizard screen12. Input e-mail name and message Notifications Notifications Notifications SMS Notification 21. Snmp Trap and E-mail Notificiations screenNotifications Notifications 28. Choose board and sensor Notifications Notifications Mapping MappingAdding a Map Enter map name Choose to have the map as a top-level map Mapping Mapping Monitoring via the Map Interface 10. Save changesFilters Filters Sensor FiltersSummary Syslog Filters Filters Saved syslog filters display Making the ServSensor Visible on the Internet Making the ServSensor Visible on the InternetFrequently Asked Questions FAQs Frequently Asked Questions FAQsLED patterns in Normal mode LED patterns in Safe mode Frequently Asked Questions FAQs Activate Dhcp Select change password option Change the password Frequently Asked Questions FAQs Frequently Asked Questions FAQs Frequently Asked Questions FAQs Blackbox.com Black Box Tech Support FREE! Live /7 About Black Box