Spring Switzerland GmbH Ver. 1.61 manual Troubleshooting Guide, Error values are not valid

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6Troubleshooting Guide

Here is a list of common error messages and their meanings as well as corresponding tips on how to resolve the underlying problem. If your error message is not listed here please contact Open-E's support and service team (see section “help” above). Our staff will help you find a solution.

Open-E iSCSI does not boot, keyboard LEDs are flashing

This problem arises when you installed Open-E iSCSI into the secondary IDE slot by mistake. Open-E iSCSI is configured for and will only run in the primary IDE connector. Shut down the computer, remove Open-E iSCSI from secondary and place it into primary IDE slot. That should solve the problem.

Error: values are not valid

You have entered an invalid parameter. IP addresses have the form aaa.bbb.ccc.ddd: All four parameters range between 0 and 255 and are always separated by periods.

Error: passwords do not match

Make sure that you type the same password in each entry field. For safety reasons, the passwords are not displayed. Type slowly. Check the status of the Shift, Caps Lock, Control, and Alt-keys.

Error: No pendrive detected

You instructed Open-E iSCSI to perform a systems update, but did not supply a valid Open-E iSCSI update file. Download the latest Open-E iSCSI update file from the www.open-e.com Web site. Next, copy the upgrade file into pendrive and connect them to USB port. Please spell upgrade lower case. Finally, press update button.

Error: invalid administrator password

Administrator password cannot begin or end with a space. Spaces are not legitimate characters at the beginning and end of a password. Maybe you inadvertently hit the space bar during password entry. Reenter your password.

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Contents Manual Ver .61 May 02 Configuration Hardware installationBefore you get started Description of functionsTroubleshooting Guide Appendix a Appendix B Copyright TrademarksDisclaimer Content of this package Before you get startedSystem requirements Supported clients Safety precautionsSupported network protocols Required toolsWhat is iSCSI? FeaturesWhy Open-E iSCSI? Description of the functionsRAID types Hardware installation Installing Open-E iSCSIGetting ready Page Configuration Basic configuration of the iSCSI computerFirst-time operation of Open-E iSCSI Logging into Open-E iSCSI Enterprise Page Create RAID Units Adding Disk Units Creating iSCSI targets volumePage Configuring end user workstation How to connect iSCSI in Windows 2000/XP/2003 Description of functions F1, F2 and F5 Functions of Open-E iSCSI via browser accessShutting down and restarting ServerNetwork Function Language SettingsFunction Ipsec Function IP addressFunction Bonding Set bondingAdministrator MiiPrimary Function Administrator Access Function Administrator PasswordFunction E-mail notification How to retrieve information from SNMP? Function SSL Certificate AuthorityFunction USE Snmp You can get information by Function Remote accessHardware Function UPS configuration Function Clock settings Function Set time Function Power button settingsFunction Motherboard info Target Manager Function Unit ManagerFunction iSCSI Volume Manager Function Disks LocalizerFunction Units Assigned Function Number of snapshots Function Snapshot definition Function Create new target Function Chap User Target AccessFunction Target IP Access Function Target Volume ManagerFunction Chap User Target Snapshot Access Function Target RenameFunction Target Remove Function Target Snapshot Access Function Snapshot renameFunction Create new Chap user Function Delete Chap user Function Edit Chap userUsing snapshot with Open-E iSCSI Shutdown Function System Shutdown Function Schedule for shutdownFunction System Restart Function Connection reset SnapshotMiscellaneous Software Update During update from CD please follow this steps Function Update downloaderFailed 2.5 S.M.A.R.T Function S.M.A.R.T. e-mail notificationHardware Page Function S.M.A.R.T. unit’s health status 3.3 S.M.A.R.TFunction S.M.A.R.T. info Function 3ware administrations Function S.M.A.R.T. test4.1 H/W Raid Fibre Channel Function Qlogic administration4.3 S/W Raid Function Create new S/W RAID unitAvailable Raids RAID 6 layout parity-algorithm RAID 5 layout parity-algorithmFunction S/W RAID E-mail notification RAID Function „ManagerFunction „Software RAID unit remove Function „InfoPage Open-E iSCSI does not boot, keyboard LEDs are flashing Troubleshooting GuideError values are not valid Error passwords do not matchOpen-E Software License agreement Appendix aOwnership and Copyright Intellectual Property RightsDisclaimer of Warranties Authorized ServiceLimitation of Liability WaiverGNU General Public License Appendix BPage Page Page Page Page No Warranty How to Apply These Terms to Your New Libraries