Plasmon 800-102913-00 B user manual Contacting Plasmon

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CONTACTING PLASMON

Technical Support in the United States

Plasmon Technical Support

1-877-585-6793

 

 

 

1-719-593-4192 (fax)

 

 

e-mail

tech.support@plasmon.com

 

 

Internet

www.plasmon.com

 

 

Technical Support in Europe, Middle East, and Africa

Plasmon Technical Support

+44 (0)

1763 262 963

 

 

 

 

+44 (0)

1763 264 407 (fax)

 

 

e-mail

support@plasmon.co.uk

 

 

Internet

www.plasmon.com

 

 

 

Technical Support in Asia/Pacific, South America, and Canada

International Calls

1-719-593-4437

1-719-593-4192 (fax)

Firmware Updates

Contact Plasmon or your reseller for the latest firmware updates.

Before Placing a Service Call to Plasmon

Register your site on-line at http://www.plasmontech.com/warranty/index.html.

Placing a Service Call

Contact your service provider directly. If Plasmon is your service provider, please have the following information available when calling:

Serial number

Description of failure

System information

-Software and version number

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Contents Plasmon Archive Appliance Express Page Trademark Notices PrefaceCopyright DisclaimerConventions Used Weee Compliance Product Warranty Preface Document Revision B Table of Contents Index Contacting Plasmon Safety Agency StandardsList of Figures List of Figures Document Revision B General Information Chapter Product OverviewUDO Drive Types UDO Drive TypeEjecting UDO Media UDO MediaUDO Media Labeling Inserting UDO MediaMedia Care and Handling Getting Started Chapter Hardware InstallationRack Mount Guidelines Rack MountingRack Mounting Kit for AAE Rack Mount InstallationHardware Installation Document Revision B Sata Drive Release Lever and Release Lever Lock Installing the Sata DrivesNetwork Connection Power ConnectionCable Connections LED LED IndicatorsBack Front Packing InstructionsHardware Installation Hardware Installation Document Revision B Hardware Installation Hardware Installation Document Revision B Overall Specifications Appendix a SpecificationsAppendix a Document Revision B European Notice Appendix B Safety Agency StandardsFCC Notice Industry Canada Notice per ICES-003Japan Product Safety StandardsAustralia/New Zealand Cdrh Regulations Laser Safety NoticeFor Germany and continental Europe Power Cord Set SelectionPower Supply For the U.S. and CanadaIndex PowerIndex Document Revision B Contacting Plasmon